At Staycool, we're passionate about creating comfortable living spaces that bring people together. For over four decades, we've been the industry leader in designing and delivering custom heating and cooling systems for new homes in Melbourne. Our team of 30 heating and cooling specialists has completed over 45,000 jobs, and we're proud to have maintained decades-long relationships with some of Melbourne's best builders.
Our Story
We focus on the intangible - creating comfortable living spaces that bring people together. Our designs are tailored to Melbourne's unpredictable weather, and we use the latest technology and the best quality materials to ensure our systems perform well into the future. With a team of experts and decades of experience, we're the industry-leading authorities when it comes to designing and installing heating and cooling systems in new homes.
Our Services
We offer a range of heating and cooling solutions to suit your needs. Our heating solutions include ducted gas heating, hydronic heating, and split systems, while our cooling solutions include evaporative cooling, ducted refrigerated cooling and heating systems, and multi-head reverse cycle air conditioning. We also offer custom designs for your home, tailored to your unique layout and lifestyle.
What Sets Us Apart
We're practical, reliable, and experts in our field. We use industry-leading software to ensure our designs are second to none, and our in-house team takes care of everything from initial consultation to service and repair. We're family-owned and operated, and we're committed to giving back to our community through partnerships with local charities and causes.
Our Partnerships
We've partnered with some of Melbourne's best builders, including Glenvill, Roseleigh Homes, Luxton Homes, Echo Townhomes, Roda, Simonds Homes, Simonds Prestige, Simonds Masterpiece, and TJA. We're proud to have built strong relationships with these industry leaders, and we're committed to continuing to deliver exceptional service and quality to our partners.
Giving Back
Giving back to our community is enormously important to us. Each year, we partner with a local charity or cause that we have a personal connection to and aligns with our values. We've supported initiatives such as the JDRF, Fight MND, and Home For A Cure (My Room Children's Cancer Charity).
Customer Service and Communication
Most reviewers have praised the excellent customer service and communication from Staycool, stating that the team was responsive, knowledgeable, and helpful. Some mentioned that the team was accommodating and handled changes or issues professionally.
Installation Quality and Timing
Many reviewers have been impressed with the installation quality and timing, highlighting that the team was punctual, tidy, and professional. Some mentioned that the installers were well-manicured, courteous, and completed the work on schedule or even earlier than expected.
Value for Money
Several reviewers praised Staycool's competitive pricing and the value they received for their money. Some mentioned that the team was able to negotiate a price that suited their needs, rather than trying to fit them into a standard package.
Negative Experiences
Only one reviewer, Mahi Khan, had a negative experience with Staycool, rating them 1 star. They mentioned that the after-sales service was terrible and would not recommend the company to anyone.
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