Trust Us to Fix Your Plumbing Issues, Every Time!
At Threlfall Plumbing, we take pride in being a trusted and reliable plumbing service provider in the Goulburn Valley region. With over three decades of experience, our team of specialists has been dedicated to delivering top-notch plumbing, gas, and solar hot water services to our clients. Our company was founded by Gary and Cheryl Threlfall in 1981, and since then, we have grown to become a reputable name in the industry.
Our Story
Gary and Cheryl Threlfall established their plumbing business in 1981 with just themselves, based out of their shed at Bunbartha, just 13km north east of Shepparton in northern Victoria. As word of mouth spread, the business grew. Today, Threlfall Plumbing has several specialists on staff, servicing homes, businesses, and organisations throughout the Goulburn Valley with gas, general plumbing, and solar hot water services. Some of our customers have been with us since we began. That's for several reasons, including: our ability to do specialised plumbing, our willingness to travel, our equipment for bigger jobs, and our ability to diagnose a multitude of brands of hot water units and heaters. We back what we do with an industry-standard guarantee of 10 years for all work over $700, and all gas work.
Our Services
We offer a wide range of services, including general plumbing, gas installation and repairs, solar hot water installation, and blocked drains. Our team is equipped with specialist equipment, including a drain jetting machine and excavator, which enables us to get onto your job quickly. We also service and install backflow-prevention devices and thermostatic mixing valves. As warranty agents for all major brands, we ensure that our clients receive the best possible service.
Why Choose Us
Our customers have been with us for years, and we believe it's because of our commitment to providing excellent service, our willingness to travel, and our specialised equipment. We're prepared to back what we do with an industry-standard guarantee. We're confident that our team of specialists can help you with all your plumbing, gas, and solar hot water needs.
Overall Impression
These reviews are overwhelmingly positive, with customers praising the company's prompt and professional service, responsiveness, and high-quality workmanship.
Positive Experiences
- Emergency Plumbing: Customers appreciated the company's quick response to emergency plumbing issues, with technicians arriving promptly and resolving the problems efficiently.
- Solar Hot Water System: One customer was thrilled to have their solar hot water system fixed quickly, and praised the technician's understanding and professionalism.
- After-Hours Service: Several customers appreciated the company's ability to provide after-hours service, returning phone calls, and keeping to scheduled appointments.
- Punctuality and Communication: Many customers praised the company's punctuality, communication, and ability to keep them informed throughout the repair process.
- Hot Water Issues: The company's prompt and efficient service in resolving hot water issues was particularly impressive, with one customer stuck at work having their issue resolved quickly and easily.
Negative Experience
- Lack of Communication: One customer experienced an issue with poor communication between technicians, resulting in extra charges for parts and time.
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