Magic Wand Restoration & Cleaning is a family-owned business established in 1997. We pride ourselves on treating your home as if it were our own. As a professional cleaning business and loss recovery specialists, we offer a range of services designed to bring your property back to its pre-damage condition. Our team of skilled and knowledgeable staff are committed to providing timely and considerate service to ensure your complete satisfaction.
Our Services
At Magic Wand Restoration & Cleaning, we understand the importance of providing comprehensive services to cater to the diverse needs of our clients. Our services include:
- Carpet Cleaning: Our expert technicians use state-of-the-art equipment and eco-friendly solutions to deep clean your carpets, removing dirt, stains, and allergens.
- Water Damage Mitigation/Recovery/Restoration: We respond promptly to water damage emergencies, working to mitigate further damage and restore your property to its pre-damage condition.
- Mould Remediation: Our specialized team identifies and eliminates mould sources, ensuring a safe and healthy environment for our clients.
- Upholstery Cleaning: We use advanced techniques and equipment to gently yet effectively clean upholstered furniture, removing dirt, stains, and odours.
- Odour Removal: Our experienced technicians use specialized equipment and eco-friendly solutions to eliminate odours at their source, leaving your property smelling fresh and clean.
- End of Lease Cleaning: Our comprehensive cleaning services ensure your property is restored to its original condition, meeting the standards of even the most discerning landlords.
- Venetian Blind Cleaning: Our attention to detail extends to even the smallest details, including the often-overlooked task of cleaning Venetian blinds.
Our Mission
At Magic Wand Restoration & Cleaning, our mission is to RESPOND to your property's needs, RECOVER your precious belongings and home, and provide RELIEF when you need it most. Our team is dedicated to building long-running relationships with our clients, understanding their unique needs and providing personalized solutions to meet those needs.
Positive Experiences
Magic Wand has received numerous positive reviews from clients who have hired their services for various projects. Several reviewers have praised the company's efficiency, professionalism, and attention to detail. For example, one reviewer's house was restored after surviving a bush fire, and they were thrilled with the result, stating that the team worked "timely and efficiently" and left the house "clean and done ready for Christmas." Another reviewer was impressed with the team's work in rescuing their school building after a pipe burst, describing them as "prompt, professional, and courteous."
Disappointing Experiences
Unfortunately, not all reviewers have had a positive experience with Magic Wand. Several reviewers have expressed disappointment and frustration with the company's services. For instance, one reviewer was left in the dark after being told that a pet spray service would be completed before their vacation date, only to be told later that it couldn't be done until February. Another reviewer experienced issues with the company's carpet cleaning service, which failed to meet Real Estate requirements, and the owner ignored their calls and emails.
Conclusion
In conclusion, while some reviewers have had overwhelmingly positive experiences with Magic Wand, others have expressed disappointment and frustration. It's essential to consider the company's strengths and weaknesses before hiring their services for your project.
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