Securing Your World, One Lock at a Time
At National Locksmiths, we pride ourselves on being one of the most trusted and reliable locksmith services in Australia. With over 20 years of experience, our team of expert technicians has provided top-notch security solutions to commercial and residential clients across the country. Our commitment to delivering exceptional service has earned us multiple awards and recognition as one of the best in the industry.
Our Services
National Locksmiths offers a comprehensive range of locksmith services designed to cater to the unique needs of our clients. Our residential services include emergency lockouts, door locks and deadbolts, window locks, key cutting, and domestic safes. For our commercial clients, we provide door locks and deadlocks, window locks, key cutting, key systems, and secure plates. Additionally, we specialize in access control systems and custom security solutions tailored to meet the specific requirements of our clients.
Our Story
Founded in 2002, National Locksmiths has established itself as a leading provider of locksmith services in Australia. Our journey began with a simple yet bold vision - to provide exceptional security solutions that exceed our clients' expectations. Today, we take pride in our 20-year legacy of delivering high-quality service, built on a foundation of trust, expertise, and customer satisfaction.
Our Expertise
Our team of master locksmiths is dedicated to providing unparalleled expertise in all aspects of locksmithing. We understand the importance of security and take pride in staying up-to-date with the latest technology and trends in the industry. Whether you're a homeowner, business owner, or property manager, you can rely on us to provide personalized solutions that address your unique security concerns.
Our Commitment
At National Locksmiths, we're committed to delivering exceptional service, quality, and value to our clients. We strive to build long-term relationships built on trust, integrity, and a passion for delivering exceptional results. Our goal is to provide you with peace of mind, knowing that your security is in good hands.
Overview of Locksmith Service
The locksmith service has received a mixed bag of reviews, with some customers expressing high satisfaction with their experience, while others have reported negative encounters.
Positive Experiences
- Many customers have praised the locksmith's prompt response to emergency situations, with some reporting same-day service and quick turnaround times.
- The staff, including office staff and technicians, have been described as friendly, polite, and efficient.
- The prices of the services have been reported to be reasonable and competitive.
Negative Experiences
- Some customers have reported poor communication and unprofessional behavior from the locksmith, including failure to show up for appointments and lack of apologies.
- There have been instances of customers feeling misled, such as being made to wait for extended periods of time or being tricked into thinking their phone was ringing.
Specific Issues
- Appointment Issues: Some customers have reported that the locksmith failed to show up for appointments, and in one instance, did not even notify the customer that they would not be attending.
- Communication: There have been reports of poor communication, including failure to return phone calls and a lack of transparency in the locksmith's processes.
- Misleading Practices: One customer has reported feeling misled by the locksmith's mobile website, which had a fake "your phone is ringing" feature that was perceived as deceptive.
