We want to be the window and door supplier for the life of your home!
At East Coast Air, we are your preferred supplier of both commercial and residential air conditioning units. Whether you need a ducted or a split system in your home, office, or factory, we ensure that only premium quality products are used with the utmost diligence in completing your job. Located in the Sydney market, our availability and reliability are second to none, with customer satisfaction and comfort our main priority.
We are committed to providing a full service to your machine, ensuring that your air conditioners' vital components are kept in good working order for a longer period of time, saving you money in the long run. Our team of expert technicians is dedicated to providing prompt and professional service, with a focus on delivering nothing but the best results. We pride ourselves on our attention to detail, ensuring that every installation, repair, and maintenance task is completed to the highest standards.
Our Services
We offer a comprehensive range of services to cater to all your air conditioning needs. Our services include:
- Installation of ducted systems: These systems are totally concealed with a ceiling void and feed the office areas in question via ductwork and grilles. The main advantage of these systems is the flexibility of how many areas can be fed by one large air handler.
- Installation of split systems: Whether you need a quotation for a small split system in your lounge room or a ducted air conditioner in your office or factory, we've got you covered. Our expert technicians will assess your needs and provide a customized solution to ensure your air conditioner is working efficiently and effectively.
- Repairs: If your air conditioner is not working, or you feel it's not working as well as it once was, we're here to help. Our team of expert technicians will diagnose the problem and provide a prompt and effective solution.
At East Coast Air, we understand the importance of maintaining a comfortable and healthy indoor environment. That's why we're committed to providing exceptional service and ensuring that your air conditioner is working at its best at all times. We take pride in our workmanship, using only premium quality products and offering a 100% satisfaction guarantee. If you're not happy with our service, we'll refund the full service fee.
What Our Clients Say
We pride ourselves on our commitment to customer satisfaction, and our clients speak volumes about our exceptional service. Here's what some of our satisfied clients have to say:
- "Charles was quick to pinpoint the problem with our air conditioner and was extremely professional throughout the entire process. I would have no hesitation in recommending him to anyone needing air conditioning services." - Linda Cooper
- "East Coast Air provided exceptional service, from the initial quote to the completion of the job. Their level of expertise and attention to detail was impressive, and I would highly recommend them to anyone needing air conditioning services." - Matthew Shalhoub
At East Coast Air, we're passionate about providing exceptional service and ensuring that our clients are completely satisfied with our work. Whether you need a new air conditioner installation, repair, or maintenance, we're here to help. Call us today on 0420 599 146 for a free, no obligation quote.
Overall Experience
The reviews highlight a mixed bag of experiences with the company, ranging from exemplary service to poor customer interactions and unfulfilled promises.
Positive Experiences
- Many reviewers praised the company's prompt response, professionalism, and efficiency in fixing their air conditioning issues.
- Some reviewers had exceptional experiences with specific team members, such as Paul, who went above and beyond expectations.
Negative Experiences
- Several reviewers had poor interactions with the company, including unreturned calls, failed promises, and poor customer service.
- Some reviewers experienced long waiting times, only to be told that the company was unavailable or uninterested in their business.
Delays and Communication Issues
- A few reviewers mentioned minor delays in parts or responses, but these were largely resolved satisfactorily.
- However, some reviewers experienced significant delays or a lack of communication, leading to frustration and disappointment.
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