For over 40 years, Coolcene has been the trusted name in air conditioning in the greater Port Macquarie region, providing top-notch heating and cooling solutions to homes and businesses. As a family-owned and operated business, we take great pride in our professionalism, integrity, and honesty, as well as the high level of customer care we provide our clients. Our commitment to excellence and quality has earned us the reputation as the leading air conditioning specialists in the region.
Our Services
At Coolcene, we offer a comprehensive range of air conditioning services, including installations, maintenance, and repairs for residential and commercial properties. Our team of experienced design consultants, installers, and service technicians are dedicated to providing tailored solutions to meet the unique needs of each client. From designing and installing air conditioning systems to providing maintenance and repair services, we are committed to ensuring our clients receive the best possible solution for their cooling and heating needs.
Our services include:
- Residential air conditioning installations for new and existing homes
- Commercial air conditioning solutions for small to medium-sized projects
- Supply and installation of Daikin and Fujitsu split systems, ducted systems, multi-split systems, and VRV systems
- Design and installation of custom air conditioning systems to meet specific client needs
- Maintenance and repair services for air conditioning systems
- Annual maintenance contracts to keep systems operating efficiently
Our Philosophy
At Coolcene, our philosophy is simple: we work with our clients to provide tailored solutions that meet their unique needs and budget. We believe in attention to detail, taking pride in our workmanship, and ensuring that our clients are informed throughout the entire process. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible solution for their air conditioning needs.
Community Involvement
As a family-owned business, we are committed to giving back to our community. We actively support local sporting groups, community projects, schools, and charitable organizations. We believe in building strong relationships with our clients and the community, and we are proud to be part of the Port Macquarie region.
Customer Experience
The reviewers had an overwhelmingly positive experience with Coolcene Air Conditioning, with all of them giving the company a 5-star rating. The common themes among the reviews are excellent customer service, efficient and professional installation and servicing teams, and a focus on providing quality solutions.
Efficiency and Quality
Many reviewers praised the company's efficiency, with some mentioning that they were pleased with the prompt and professional manner in which their requests were handled. The installation and servicing teams were also commended for their neatness, friendliness, and attention to detail.
Customer Service
Coolcene's customer service was a highlight for many reviewers, with some mentioning that they were impressed with the helpfulness and professionalism of the office staff, quoting team, and installation team.
Locally Owned and Operated
Several reviewers appreciated that Coolcene is a local business that truly cares about its customers. They praised the company's honesty, patience, and willingness to go above and beyond to help with difficult situations.
Reputation and Referrals
Many reviewers mentioned that they would highly recommend Coolcene Air Conditioning to others, citing their excellent service, quality solutions, and professional teams.
Overall Satisfaction
The reviewers were overwhelmingly satisfied with their experience with Coolcene, praising the company's efficiency, quality, and customer service.