Don't let the Green Slime Monster Win!
Roscoe's Pool and Spa Service has been a trusted name in pool maintenance and servicing for over 25 years. Based in the Nambucca Valley, we're a proud, locally-owned and operated business dedicated to keeping your pool sparkling clean and enjoyable for the whole family.
Our Expertise
Our team of experienced technicians are qualified in all aspects of pool care, from water balancing and cleaning to complex repairs and installations. We offer a comprehensive range of services to cater to your specific needs, including:
Onsite Service & Maintenance
- Regular pool cleaning and maintenance plans
- Water testing and chemical balancing
- Equipment repair and installation
- Pool inspections and compliance checks
- Solar and electric pool heating services
Supplies & Chemicals
- Wide range of pool chemicals and equipment
- Quality pool parts and spares
- Expert advice on pool care and maintenance
Additional Services
- Pool inspection reports
- Pool compliance consultations
- Solar blanket and fencing installations
- Pump and filter repairs
Areas We Cover
We proudly serve the following areas in the Nambucca Valley:
- Bowraville
- Macksville
- Scotts Head
- Urunga
- Nambucca Heads
- Valla Beach
Quality & Value
At Roscoe's Pool and Spa Service, we believe in delivering exceptional customer service and quality workmanship. We offer:
- Personalized and tailored solutions to meet your specific needs
- Competitive pricing and transparent billing
- Reliable and timely service
- Friendly and professional technicians who are passionate about helping you enjoy your pool
Get a Quote Today!
Contact us today to book a service or request a free quote. We'll be happy to discuss your pool needs and create a customized plan to keep your pool healthy and enjoyable all year round.
Overall Impression
The reviews for Roscoe's pool maintenance services are overwhelmingly positive, with four out of five reviewers giving the highest rating of 5 stars. The majority of reviewers praise the knowledgeable and friendly staff, great customer service, and affordable prices.
Friendly and Helpful Staff
The reviewers consistently mention the friendly and helpful nature of the staff, with one reviewer even sending her Merry Christmas wishes to the team. The staff are described as knowledgeable and great at sorting out problems, making customers feel at ease.
Excellent Service
The reviewers are pleased with the service they received from Roscoe's, describing it as great, helpful, and useful. One reviewer mentions that the team got them on the right track with their pool maintenance, making it easier and more efficient.
Disappointment and Frustration
However, one reviewer had a very different experience, giving the service 1 star. They were extremely dissatisfied with the lack of response to their service requests, describing the office staff as disorganized and unhelpful. They had to call multiple times and were left waiting for over a week with no show or contact.
Conclusion
Overall, Roscoe's pool maintenance services seem to excel in terms of customer service, knowledgeable staff, and affordable prices. However, one reviewer's experience highlights the importance of communication and follow-up to ensure customer satisfaction.
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