Excellence in Glass and Glazing - Where Customer Satisfaction is Key
Heritage City Glass & Glazing is a locally owned and operated business that has been serving the Maryborough community since 2005. With over 30 years of experience in the glass and glazing industry, we have built a reputation for delivering superior products and exceptional service. Our commitment to timely, efficient, and reliable service has made us the go-to experts for all glass and glazing needs.
We are a family-owned business, and we understand the importance of reliability and communication. That's why we pride ourselves on showing up exactly when we say we will and keeping our clients informed every step of the way. Our personal touch, combined with our expertise and experience, sets us apart from the competition.
Our Services
At Heritage City Glass & Glazing, we offer a wide range of services to meet all of your glass and glazing needs.
- Glass Repair & Maintenance: From cracked windows to damaged doors, we can repair or replace any glass in your home or business. Our expert technicians have the experience and knowledge to handle even the most challenging repair jobs.
- A Grade Safety Glass: We offer a variety of safety glass options to meet all of your safety needs. Our A Grade safety glass is designed to meet the highest safety standards, providing you with peace of mind and protection.
- Coloured Glass: Add a touch of elegance and style to your home or business with our coloured glass options. We offer a variety of colours and styles to choose from, so you can find the perfect match for your design.
- Leadlight Repairs: Our leadlight repair services can restore your stained glass windows to their former glory. Whether you have a small crack or a large broken panel, we can repair or replace it for you.
- Emergency After Hours Repairs: When emergency strikes, you can count on Heritage City Glass & Glazing to be there for you. We offer after-hours emergency repair services to ensure that your home or business is safe and secure.
Testimonials
We take pride in our work and are dedicated to ensuring that our clients are completely satisfied. Here's what some of our clients have to say about our services:
"I phoned them one afternoon and they were there the next morning. They were finished replacing 2 large broken windows in under 2hrs. Price was very competitive with other places. If you want hassle-free fast and efficient service you can't go past Heritage City Glass." - John Smith
"The team at Heritage City Glass & Glazing did an excellent job on my home's windows and doors. They were friendly, professional, and took the time to answer all of my questions. I highly recommend them for all of your glass and glazing needs." - Jane Brown
If you're in need of expert glass repairs or glazing services, look no further than Heritage City Glass & Glazing. Contact us today at 07 4123 1003 to schedule a consultation or request a quote. We look forward to serving you!
Rip-Offs and Disappointments
Some customers have had extremely negative experiences with this company. Janelle Auksorius was "gob smacked" by a quote of $180 to replace a small piece of glass, which she considered way overpriced. She was also unhappy with the service, feeling that the staff member she dealt with was arrogant and rude. She didn't receive a free quote as requested and didn't appreciate the phone call that followed, leading her to vow never to use the company again.
Graham Anderson was asked to come back with a quote for two small windows with cracks, but was instead told that the work had already been done and had to argue with the staff member over the price. He was charged $291 for the job, without a single. The company's lack of professionalism and harassment towards him led him to threaten to report them to the ACC and the police.
Exceptional Service
On the other hand, several customers have had a positive experience with this company. Jed was impressed with the prompt and professional service, which resulted in the replacement of two large windows. Chris Mcdermod found the staff to be helpful and pleasant to deal with, and the price was reasonable. Nick was also delighted with the excellent service, which included advice and friendly interaction.