Your Partner for a Beautiful Outdoor Space
A Family-Run Business Serving the Coast
GW Landscaping & Firewood Supplies, established in 2001, is a family-run business based in Penguin, Tasmania. Led by Greg and Wendy Templar, we take pride in providing a diverse range of high-quality products and services to both residential and commercial customers along the Tasmanian coast.
Our Commitment to Sustainability
We believe in sustainable practices and responsible resource management. We recently acquired a rock quarry, ensuring a reliable supply of high-quality aggregates like subbase and landfill products. Our dedication to sustainability extends beyond just materials. We actively invest in innovative solutions and technologies that minimize environmental impact and promote resource efficiency.
A Diverse Portfolio of Products and Services
From landscape supplies and firewood to aggregates and soils, we offer a comprehensive selection of products to meet your diverse needs. We also provide delivery and cartage services for your convenience.
Products
- Mulches & Barks
- Top Soil & Composts
- Pebbles & Rocks
- Gravels & Metals
- Sands
Services
- Delivery & Cartage
- Orders & Purchasing
- Quality Assurance & Guarantee
What We Do
- Gravel Quarrying: Extraction and supply of high-quality aggregates.
- Firewood Supplies: Large quantities of processed firewood available for delivery or pick-up.
- Landscape Supplies: Products for all your landscaping needs.
Our Values
- Integrity: We conduct business with honesty and transparency.
- Sustainability: We are committed to responsible resource management and environmental responsibility.
- Customer Focus: We prioritize customer satisfaction and maintain open communication.
- Innovation: We embrace new technologies and approaches to enhance efficiency and value.
Working With Us
We are a close-knit team of passionate professionals, dedicated to providing exceptional service and delivering exceptional results. We value collaboration, creativity, and a commitment to excellence.
WOOD SUPPLY ISSUES
GW Lanscaping received mixed reviews from customers, with one positive experience and two negative experiences. The company's wood supply service was praised by David Robinson, who thanked the team for keeping them warm and helping to fill up their trailer.
However, Christine Baker had a disastrous experience with GW Lanscaping. She ordered wood for her sister-in-law's 80th birthday, which was supposed to be a romantic gesture. However, when her brother tried to use the wood, it was too big for his stove. Despite explaining the situation to Craig, the team refused to offer any assistance, claiming that it was a special order. Baker was left feeling frustrated and disappointed.
Baker's experience continued to deteriorate when she attempted to return the wood and receive a refund. Despite loading the wood back onto her brother's trailer and delivering it back to GW Lanscaping, Baker received a refund that was $20 short, with no explanation. She sent two emails to the company, but received no response.
CONCLUSION
GW Lanscaping's wood supply service has been marred by inconsistent quality and poor customer service. While one customer received a positive experience, two other customers had frustrating and disappointing experiences. It is essential for the company to address these issues to maintain customer trust and loyalty.
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