Delivering Exceptional Service, One Home at a Time.
Our Story
At RJAY Electrical Services, we pride ourselves on being one of Queensland's leading Master electricians and solar installers, dedicated to delivering exceptional service to new home builders across South East Queensland. With over 30 years of experience, our team of experts has honed their skills in residential homes, working on over 700 homes per year. Our strong reliability, problem-solving skills, and initiative have earned us a reputation as trusted professionals in the industry.
Our Services
As a one-stop-shop for all electrical needs, we offer a comprehensive range of services tailored to meet the unique requirements of new home builders. Our expertise extends to:
- General Maintenance
- Safety Systems
- Smart Home Solutions
- Solar Installation
- Air Conditioning
- Lighting & Power
- Security Systems
- Power Poles
- Antennas
- Smoke Alarms
- Test and Tag
Our team of friendly, enthusiastic, and safety-conscious electricians is committed to providing top-notch service, ensuring that our clients receive unparalleled support and expertise.
Why Choose Us?
At RJAY Electrical Services, we understand the importance of timely and efficient service delivery. Our team takes pride in being reliable, punctual, and communicative, ensuring that our clients' needs are met with precision and care. We take our job seriously, but we don't take ourselves seriously, which makes us a pleasure to work with. Our commitment to customer satisfaction is reflected in our 5-star service, making us the go-to partner for new home builders across South East Queensland.
Employee and Customer Service Issues
Some customers have reported poor customer service from RJay electrical, including unreturned phone calls and rude interactions with staff. One customer had a particularly bad experience with the owner/manager, Robina, who was abusive and accusatory.
Quality of Work
There have been some issues with the quality of work provided by RJay electrical. One customer reported an electrical fault issue that was not resolved despite multiple phone calls, and another customer had a ducted air con installation that was not completed competently, leading to energy waste.
Professional and Reliable Electricians
On the other hand, many customers have reported positive experiences with RJay electrical, praising the professionalism and reliability of their electricians. Troy, Brad, and other electricians have been mentioned by name as being helpful, knowledgeable, and providing good product advice. They have also been commended for their punctuality, cleanliness, and attention to detail.
Recommendations
Some customers have highly recommended RJay electrical, citing their positive experiences with the company. However, others have warned against using the company due to their poor customer service and quality of work.
