Transform Your Outdoor Space into a Stunning Oasis
At Wicker Furniture Direct, we're passionate about providing our customers with premium quality, affordable designer outdoor furniture that transforms their outdoor spaces into stunning oases. Our mission is to offer top-notch quality outdoor furniture at the lowest price guaranteed, and we pride ourselves on delivering exceptional customer service.
Our Story
Our journey began with a simple yet bold vision: to make high-quality outdoor furniture accessible to everyone. We believed that premium outdoor living should be within reach of every Australian, regardless of their budget or location. Today, we're proud to be one of Australia's leading online furniture stores, serving thousands of happy customers across the country.
Our Services
We offer a diverse range of modern wicker outdoor furniture, including outdoor lounges, outdoor dining furniture, sun lounges, and outdoor pool furniture. Our products are carefully crafted to provide comfort, style, and durability, ensuring that your outdoor space becomes an extension of your home. We also provide accessories such as wicker storage boxes, outdoor cushions, and outdoor covers to complement your furniture.
Why Choose Us?
At Wicker Furniture Direct, we're committed to providing our customers with an unbeatable shopping experience. Here are just a few reasons why you'll love shopping with us:
- Premium quality products at the lowest prices guaranteed
- 100% money-back guarantee on all purchases
- Free transit insurance on all orders
- Safe and secure checkout with credit cards or PayPal
- Instant live support for any enquiries
- Fast and hassle-free dispatch within 24 hours
- Specialised furniture delivery to ensure your products arrive safely
Our Promise
We're dedicated to making your outdoor living dreams a reality. Whether you're looking to create a relaxing retreat, entertain friends and family, or simply enjoy the great outdoors, we're here to help. Our team of experts is always available to assist you in finding the perfect furniture for your needs and budget.
Overall Experience
The majority of customers have had a positive experience with Wicker Direct, praising the team's exceptional customer service, extensive product selection, and high-quality craftsmanship.
Quality of Products
The quality of Wicker Direct's products has been consistently praised, with customers mentioning that the craftsmanship far surpasses anything seen at big-box stores. The furniture has been reported to last for years, with one customer even stating that their 5-year-old set still looks brand new.
Customer Service
The customer service team at Wicker Direct has been highly praised, with customers mentioning that they were treated like family from the moment they walked into the showroom. The team has been reported to be knowledgeable, helpful, and responsive to any issues that may arise.
Customization Options
Customers have also appreciated the customization options available, including custom cushion options for outdoor dining chairs.
Issues and Resolutions
One customer did report a negative experience, stating that after only 2 months, one of their couches broke due to faulty workmanship, and the company did not offer to replace it. However, other customers have reported that the company has stood by their products and promises, even after 2 years of purchase, making things right when defects were noticed.
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