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At AC-TEC Services, we are proud to be specialists in air conditioning sales, service, installation, maintenance, and repairs. With over 40 years of combined experience, our directors and team of qualified technicians have the knowledge and expertise to provide high-quality service to all our customers. We have the expertise to cater to all your air conditioning and refrigeration needs, from commercial and industrial through to residential solutions.
Our Vision
Our vision is to become the leading service provider in the air conditioning industry by staying up-to-date with the latest developments in the industry. We strive to provide quality service to our customers, achieved by constant support throughout the works process, follow-up contact, and support after works are completed. We believe that our commitment to excellent customer service and our team's expertise are the keys to our success.
Accreditations
We are proud to be members of several industry associations, including ARCtick (Australian Refrigeration Council), CM3 (Contractor OHS/WHS Prequalification), QBCC (Queensland Building & Construction Commission), and AIRAH (the Australian Institute of Refrigeration, Air Conditioning and Heating). These memberships demonstrate our commitment to upholding industry standards and best practices.
Our Team
Our team is comprised of experienced industry professionals who are passionate about delivering exceptional service to their customers. Our directors, Peter Hounsell and Grant Richardson, have extensive experience in the refrigeration and air conditioning industry, with qualifications and certifications that demonstrate their expertise.
Our Services
At AC-TEC Services, we offer a range of services to cater to all your air conditioning and refrigeration needs. Our services include:
Installation
We install top-quality air conditioning and refrigeration systems to ensure your home or business stays comfortable and efficient.
Maintenance
Regular maintenance is crucial to ensuring your air conditioning and refrigeration systems stay in top condition. Our experienced technicians provide regular maintenance to prevent breakdowns and extend the life of your equipment.
Repair
Are you experiencing issues with your air conditioning or refrigeration system? Our expert technicians are just a phone call away, ready to diagnose and repair your equipment quickly and efficiently.
Our Projects
Check out our gallery to view some of our latest air conditioning and refrigeration projects. From commercial and industrial installations to residential upgrades, we've got you covered.
What Our Clients Say
We've had the pleasure of working with some fantastic clients over the years, who have kindly shared their positive experiences with us. Here's what some of them have to say:
- "The standard of service is outstanding with excellent all-round communication. I highly recommend them to any person or business looking for a quality air-conditioning or refrigeration supplier." - Steve Lines, CEO, Gold Coast Turf Club
- "These guys are problem solvers! Ultimate professionals, who know what they are doing." - Michelle Davis, Tower Francis Property
- "We have been dealing with Ac-Tec Services for many years and always get good, honest and professional service. The team members are all friendly and a pleasure to deal with. Highly recommended." - Walsh & Walsh Accountants
Overall Experience
The majority of customers have had a highly positive experience with AC-TEC Services, praising their professionalism, friendly staff, and high-quality service.
Professionalism and Quality of Work
Customers have consistently praised the professionalism and quality of work provided by AC-TEC Services. They have been described as "ultimate professionals" who know what they are doing, and their preventative maintenance programs and equipment have been hailed as "of high standard".
Communication and Customer Service
Customers have also praised the excellent communication and customer service provided by AC-TEC Services. They have been described as "friendly and kind professionals" who are a "pleasure to deal with".
Commercial and Residential Services
AC-TEC Services have provided services to both commercial and residential customers, including air-conditioning and refrigeration services to the Gold Coast Turf Club and AC installation, repair, and maintenance services to residential customers.
Issues with Liability
One customer had a negative experience with AC-TEC Services, citing a poor "not our problem or fault" attitude when one of their vent blades was damaged during a clean. This customer was unhappy with the company's refusal to take responsibility for the damage.
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