At Compass Pools, we're passionate about helping you create your own backyard oasis. For over 40 years, we've been pushing the limits of what's possible with fibreglass pools, introducing innovations like self-cleaning systems, leading warranties, and stunning colour technology. Our family-owned business has grown into one of Australia's largest and most respected pool manufacturers, and we're proud to have donated over $1 million to the McGrath Foundation.
Our Services
We offer a wide range of services to help you create the perfect pool for your backyard. From our X-Trainer to our Vogue pools, we have 10 different fibreglass pool shapes and nearly 40 sizes to choose from. Our expert dealers will work with you to customize your pool to fit your unique needs, whether that's with beach zones, Sunpods, disappearing edges, grand entry steps, or even windows.
Our self-cleaning pools are designed to save you money, use fewer chemicals, and eliminate the need for regular hand vacuuming or other cleaning equipment. Our unique water circulation system reduces chemical usage, eliminates cold spots, and keeps your pool clean of debris.
We stand behind our pools with our triple guarantee, which includes a lifetime structural warranty, a 10-year extended cosmetic warranty, and a world-exclusive hydrostatic damage guarantee. Our pools are built to last, and we're committed to giving you peace of mind.
Our Story
Since our founding in 1980, we've been driven by a passion for making pool ownership easy, fun, and full of value. We're proud to have created technology that has revolutionized the fibreglass pool industry, and we're committed to continuing innovation. Our team and our dealers share a passion for making a difference in our community, which is why we're dedicated to giving back to causes like the McGrath Foundation.
Our Mission
At Compass Pools, our mission is to help you create a backyard oasis that brings joy and relaxation to your family for years to come. We're committed to building the world's best pools, and to giving back to our community.
Excellent Customer Service Experience
Many customers have praised the exceptional customer service provided by Compass Pools. Scott from Compass Pools was commended for his prompt, professional, and follow-up services. The Tech Service Manager was also appreciated for taking the time to explain a technical issue and providing a relaxed solution. The team at Compass Pools Newcastle was praised for their excellent service and after-sales support.
High-Quality Pool Performance
Several customers have reported excellent performance of their Compass Pools over the years. Pools have been maintained in good condition, with some customers reporting that their pools still look as good as new after 17 years. The in-floor cleaning system and filtration system have been particularly praised for their effectiveness.
Positive Experiences with Installation and Landscaping
Some customers have reported positive experiences with the installation and landscaping services provided by Compass Pools. The installation team was praised for their professionalism, experience, and attention to detail.
Warranty and After-Sales Support
Many customers have praised the after-sales support provided by Compass Pools, including regular maintenance and prompt resolution of queries.
Negative Experience with Compass Pools
On the other hand, one customer reported a negative experience with Compass Pools, citing a 3-year delay in fixing a pool issue and a lack of follow-through on warranties.
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