Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing Experts in Canberra
Duncan's Plumbing Service has been a trusted name in the industry for over 55 years, established in 1968 as a family-owned business. Our operational headquarters in Canberra's Page Shopping Centre enables us to serve the ACT and surrounding regions including Yass, Murrumbateman, and Queanbeyan. We maintain a fleet of fully equipped vehicles to minimize repeat visits and utilize advanced diagnostic tools like high-pressure hydro jets and CCTV cameras. Our team includes licensed plumbers, drainage specialists, and apprentices supported by professional office staff.We operate a state-of-the-art training facility to ensure our apprentices receive hands-on experience. With a steadfast commitment to quality, reliability, and customer care, we deliver exceptional plumbing, heating, and air conditioning solutions. Our services extend to backflow prevention, thermostatic mixing valves, and emergency plumbing repairs, supported by 24/7 availability for genuine emergencies.
Services
Plumbing
Heating & Air Conditioning
Gas Fitting
Hot Water Systems
Excavation
Drainage
Backflow Prevention
Thermostatic Mixing Valves
Roofing
Carpentry
Details
- Year established: 1968
Highlights and features
- We have over 55 years of dedicated service in the industry.
- Our family-owned business prioritizes quality and reliability.
- We operate a state-of-the-art training facility for apprentices.
- Advanced diagnostic tools ensure accurate and efficient service.
- Fully equipped vehicles minimize repeat visits for timely solutions.
Associations and certifications
- ACT Fair Trading License #199714617
- Arctick #AU38626
- Electrical #200012004
- NSW Fair Trading Licence Number: 204829C
What people say
Prompt service
Technical expertise
Reliable 24/7 support
Knowledgeable staff
Efficient solutions
Services
Plumbing Repairs
Our licensed plumbers deliver prompt and reliable repairs for all plumbing issues, including leaks, blockages, and pipe damage. Using advanced diagnostic tools like high-pressure hydro jets and CCTV cameras, we ensure accurate diagnosis and efficient solutions. With fully equipped vehicles and 24/7 emergency availability, we resolve problems swiftly to minimize disruption for residential and commercial clients.
Hot Water Systems
We specialize in installation, servicing, and repair of gas, electric, and continuous flow hot water systems. Our team handles annual maintenance checks, pressure valve replacements, and efficiency upgrades. Offering a range of energy-efficient models from brands like Rheem and Rinnai, we ensure tailored solutions for households and commercial properties, including same-day installations.
Gas Fitting
Our certified gas fitters provide installation, certification, and repair services for natural gas and LPG systems. This includes ducted heating, wall furnaces, and appliance connections. We conduct backflow prevention testing and thermostatic mixing valve servicing to ensure safety and compliance, supported by 24/7 emergency response for urgent gas-related issues.
Drainage Solutions
We offer comprehensive drainage services including high-pressure water jetting, electric eel cleaning, and CCTV inspections. Our team addresses blockages, installs new systems, and maintains existing infrastructure for residential and commercial properties. Advanced equipment ensures precise diagnosis and long-lasting solutions for stormwater and sewerage systems.
Backflow Prevention
We provide testing, installation, and maintenance of backflow prevention devices to protect water supplies from contamination. Our licensed technicians ensure compliance with ACTEW/Icon Water regulations, offering both residential and commercial services. Regular inspections and certified repairs guarantee system reliability and regulatory adherence.
People
Chris
Operations Manager 24/7
With over two decades in plumbing operations, Chris oversees 24/7 service coordination and emergency response management.
Leslie
Office Staff
Leslie manages client bookings and scheduling, ensuring efficient service coordination for residential and commercial clients.
Lauren
Office Staff
Lauren handles invoicing and client support, maintaining clear communication between customers and field technicians.
Damien
Tradesman
Damien specializes in plumbing and carpentry, offering versatile expertise in both residential and commercial projects.
Luke
Apprentice
Luke is completing his apprenticeship, gaining hands-on experience in plumbing and drainage systems under expert supervision.
Questions
What are your office operating hours?
Monday-Friday: 7:00am-5:00pm, Saturday: 8:00am-12:00pm. Emergency services available 24/7.
Are you licensed and insured?
Yes, we hold ACT Fair Trading License #199714617 and full insurance coverage including workers compensation.
Do you service areas outside Canberra?
Yes, we serve Braidwood, Bungendore, Murrumbateman, Yass, Gunning, and Gunderoo with travel fees applying.
Can you supply and install hot water systems?
We stock and install all types of hot water systems including gas, electric, and continuous flow models.
Do you repair toilets and drainage issues?
Yes, we handle toilet repairs, replacements, and all drainage problems including blocked drains and pipe leaks.
Are your plumbers qualified for gas work?
Our team includes licensed gas fitters certified for natural gas and LPG installations and repairs.
