Cleaning with a Smile, Delivered with Care
Need A Plumber is a Sunshine Coast-based plumbing business built on a foundation of exceptional customer service, meticulous workmanship, and unwavering reliability. We are a team of passionate and experienced plumbing professionals dedicated to providing tailored solutions for every aspect of your plumbing needs.
What Sets Us Apart?
Our commitment to excellence is evident in everything we do.
- Experience and Expertise: Our team comprises skilled and certified plumbers who can handle any plumbing issue, from routine maintenance to complex emergencies.
- 24/7 Availability: Emergencies can happen at any time, day or night. We're here for you 24/7, 365 days a year.
- Customer-Centric Approach: We prioritize clear communication, transparency, and efficient solutions tailored to your specific needs.
- Community Involvement: We are proud to be part of the Sunshine Coast community and actively support local businesses and initiatives.
Our Services
From routine maintenance to urgent repairs and comprehensive renovations, we offer a comprehensive range of services, including:
- Emergency Repairs: Fast and efficient response to leaks, blockages, and other emergencies.
- Residential Services: Routine maintenance, repairs, and installations for homes.
- Commercial Services: Comprehensive plumbing solutions for businesses of all sizes.
- Renovations & Extensions: Expert assistance with kitchen and bathroom renovations, expansions, and more.
- Preventative Care: Affordable plans to minimize the risk of future plumbing problems.
Why Choose Need A Plumber?
When you need a plumber, you need a trusted partner who combines expertise, reliability, and customer-centricity. With Need A Plumber, you get:
- Experienced and certified plumbers
- Responsive and personalized service
- Transparent and upfront pricing
- Guaranteed workmanship
- 24/7 availability and rapid response times
Overview of Reviews
The reviews for Billy the Sunshine Plumber are mixed, with both positive and negative experiences shared by customers.
Key Issues
The most common issue reported by customers is the company's billing practices, with some customers feeling that they were charged too much for services rendered. Several customers complained about being quoted one price over the phone and then being charged a higher amount after the work was done.
Positive Comments
The majority of customers who left positive reviews praised the company's plumbers for being professional, courteous, and effective in resolving their plumbing issues. Many customers appreciated the prompt service and reasonable prices.
Negative Comments
The negative reviews highlighted issues with the company's billing practices, with some customers feeling that they were taken advantage of. A few customers reported poor communication and lack of professionalism from the company's management and customer service teams.
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