Experience, Trust, and Knowledge in Vehicle Repairs
Driven by a passion for quality and craftsmanship, Westcoast Floors has become a trusted partner for Geelong, Surf Coast, and Melbourne residents seeking exceptional flooring solutions. With over three decades of industry experience, we have established ourselves as one of the leading flooring retailers in Victoria.
Our Expertise
Our team of seasoned professionals possesses a profound understanding of flooring materials, trends, and installation techniques. We offer a comprehensive range of services to fulfill all your flooring needs, including:
- Carpet Installation: From classic wool carpets to contemporary engineered textiles, our experts will find the perfect flooring solution for your comfort and style.
- Hardwood Flooring: Experience the timeless elegance and warmth of natural timber floors. We supply and install a diverse selection of hardwood varieties to elevate the aesthetic of your home.
- Engineered Timber Flooring: Discover the durability and stability of engineered timber, available in various finishes and styles.
- Vinyl Flooring: Enjoy the practicality and affordability of premium vinyl planks and tiles.
- Laminate Flooring: Achieve a luxurious look at a budget-friendly price with our stunning laminate flooring options.
Quality Products & Exceptional Service
We boast a meticulous attention to detail and prioritize exceptional customer service. Our flooring consultants will partner with you to understand your vision, budget, and needs before recommending tailored solutions. We offer:
- Free measure & quote: Get an accurate cost estimation for your project with no obligation.
- Hassle-free shopping: Explore our spacious showrooms and discover a diverse array of flooring options.
- Expert advice: Our experienced staff can guide you through the selection process and offer helpful tips.
- Dedicated project management: We oversee every step of the installation process to ensure precision and meticulous craftsmanship.
Discover the Westcoast Floors Difference
At Westcoast Floors, we are committed to providing our clients with:
- Unparalleled quality and craftsmanship
- Tailored solutions to meet individual needs
- Competitive pricing and transparent communication
- A seamless and enjoyable flooring experience
Overall Experience
The majority of customers have reported a positive experience with the flooring company, citing good service, high-quality materials, and great deals.
Positive Aspects
- Variety and Quality of Products: Many customers have praised the company for offering a wide range of flooring options and high-quality materials.
- Helpful Staff: Several reviewers have mentioned the helpfulness of staff members, particularly Mehar, who went above and beyond to ensure a smooth and easy process.
- Good Value for Money: Customers have reported getting good deals and competitive pricing for their flooring needs.
Negative Experiences
- Poor Installation and Service: A few customers have expressed disappointment with the installation process, citing sloppy work, inadequate communication, and unmet expectations.
- Warranty Issues: Some reviewers have reported issues with the warranty, including being told they were out of warranty or being refused repair or replacement.
Installation Issues
- Sloppy Workmanship: Some customers have reported receiving poor-quality installations, including loose floorboards, separating joints, and inadequate finishing.
- Lack of Communication: Reviewers have expressed frustration with the installation process, including inadequate communication, unexpected charges, and unclear timelines.
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