Transforming outdoor spaces, one garden at a time.
About Us
The Lone Drainer and Pronto has been a trusted name in plumbing services for over 40 years. Owned and operated by David Conroy, the business began in 1989 with the aim of providing Sydney with prompt, reliable, and affordable plumbing solutions. Over the years, we've built a reputation as one of the most respected and reliable plumbing companies in the area.
Our team of experienced and qualified plumbers are dedicated to providing exceptional customer service and delivering lasting solutions to all your plumbing needs. We take pride in our work and are committed to leaving our clients with peace of mind.
What We Do
We offer a comprehensive range of services to meet all your plumbing needs, including:
Emergency Plumbing
- Fast response to emergencies like burst pipes, leaks, and blocked drains.
- Immediate action to minimize damage and restore normal service.
Routine Maintenance
- Preventative measures to avoid future problems with your plumbing system.
- Regular inspections and tune-ups to keep things running smoothly.
Repair & Installation
- Repairing leaking faucets, toilets, and other fixtures.
- Installing new bathroom and kitchen fixtures, water heaters, and more.
- Performing gas fitting repairs and replacements.
Preventative Services
- Vaporooter treatment for root intrusion in sewer lines.
- Grease removal and cleaning services to prevent blockages.
- Inspection and repair of leaking pipes to minimize water damage.
Why Choose Us?
- Experience and Expertise: Decades of experience and ongoing training ensure we tackle your plumbing issues efficiently and effectively.
- Honest and Transparent: We provide upfront pricing and clear explanations of the work so you know exactly what to expect.
- Customer-Focused: We prioritize excellent customer service, delivering prompt arrival times, courteous plumbers, and clear communication every step of the way.
- Reliable and Trustworthy: We hold ourselves to the highest standards, adhering to industry regulations and offering guaranteed workmanship.
Our Values
At The Lone Drainer and Pronto, our values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and act with honesty and transparency.
- Quality: We deliver exceptional workmanship and reliable solutions.
- Customer Focus: Our clients are our top priority, and we are committed to providing exceptional service.
- Innovation: We stay current with the latest technology and advancements in plumbing.
- Community: We are proud to support and contribute to our local community.
Excellent Service and Reliable Solutions
The Lone Drainer has received outstanding reviews from several customers for their exceptional service and reliable solutions. Many reviewers have praised Dave's professionalism, efficiency, and niceness, making them feel relieved when they need a plumber to fix issues at their premises.
Product Efficiency and Effectiveness
One reviewer had a significant issue with blocked pipes caused by tree roots, but after using Dave's service and the Vaporooter product, they haven't had any issues since. Another reviewer appreciated the product's effectiveness in keeping tree roots at bay and recommended it for similar issues.
Quick and Professional Response
Several customers have praised The Lone Drainer for their prompt and professional response to their plumbing issues. One reviewer appreciated the quick service on a Sunday afternoon followed by a thorough job on the Monday morning. Another reviewer valued the timely completion of tasks and the polite, friendly demeanor of the plumber.
Loyalty and Satisfied Customers
The Lone Drainer has built a loyal customer base, with several reviewers mentioning they've been using their services for over 20 years and wouldn't use anyone else. One reviewer even mentioned she's happy to recommend and use their services again, while another reviewer appreciated the good value for money compared to other quotes.
One Negative Review
However, one reviewer had a negative experience with The Lone Drainer, citing that they were overly pricey for a simple task. This reviewer even mentioned they did most of the plunging work themselves and provided the plunger, implying that the service provider could have been more effective.
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