Passionate About Premium Composite Decking Solutions
Sun Decking is a proud Australian business dedicated to providing premium composite decking products and outstanding service across the East Coast. Driven by a passion for innovation and sustainability, we have become a trusted supplier for homeowners, builders, and contractors alike.
Quality & Durability Matter
We meticulously source the finest composite decking materials available, specifically engineered for Australian conditions. Each board undergoes rigorous testing to ensure exceptional durability, weather resistance, and longevity. Our commitment to quality is reflected in our generous 15-year limited warranty, providing you with peace of mind.
Expert Guidance & Service
Our experienced team based in Brisbane understands the nuances of decking and is ready to guide you through every step of the process. From understanding your project needs to offering advice on installation, maintenance, and care, we are committed to delivering exceptional customer service.
Comprehensive Product Range
Sun Decking offers a diverse range of products to meet your unique needs and preferences. From classic to elegant designs, white fascia boards to screening systems, adjustable pedestals to composite joists, we have everything you need to create the deck of your dreams.
Benefits Beyond Compare
Beyond just providing exceptional materials, Sun Decking offers a range of benefits that set us apart:
- Low maintenance and stain resistance for worry-free enjoyment.
- Exceptional durability and longevity to withstand Australian weather conditions.
- Natural aesthetics that enhance the beauty of your outdoor space.
- Cost efficiency compared to traditional decking materials.
- Enhanced safety and slip resistance for your peace of mind.
- Sustainability and environmental responsibility through eco-friendly materials.
Join the Sun Decking Family
Whether you are a homeowner looking to upgrade your outdoor area or a builder searching for reliable decking solutions, Sun Decking is here to help. Contact us today and discover the transformative power of premium composite decking from Sun Decking.
Quality and Durability Issues
Some customers have reported issues with the quality and durability of the composite decking products. Chris, who gave a 2-star review, mentioned that the 'premium' boards are prone to damage and can't be easily fixed. He also noted that the boards arrived damaged and that it's difficult to replace a damaged board in the middle of a deck without removing half of the deck.
Customer Service
On the other hand, most customers have had a positive experience with the company's customer service. Neil, the representative, has been praised for his excellent communication, prompt response to queries, and willingness to go above and beyond to meet customers' needs.
Pricing and Service
Many customers have been impressed with the pricing and service provided by Sun Deck. Niall Geoghegan gave a 5-star review and mentioned that the service was brilliant, with Neil being quick to respond to their quote and delivering the product promptly. Brett Frino and Tracey also praised the quick service, with Brett mentioning that Neil was able to determine their needs accurately and deliver the product within two days. Isabella Zhao noted that the pricing was very affordable compared to other suppliers, including Bunnings.
Conclusion
Overall, the reviews suggest that while some customers have experienced quality issues with the composite decking products, the company's customer service has been generally excellent. Neil has been praised for his communication, prompt response to queries, and willingness to go above and beyond to meet customers' needs.
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