Your satisfaction is our top priority
Factory Direct Home Air Conditioning is a family-run business based in South Australia with over 20 years of experience in the field of air conditioning. Led by founder Brian Jackson, who boasts over 30 years of industry expertise, our team is dedicated to providing exceptional service, quality installations, and competitive prices.
Our Expertise
We specialize in:
Ducted Air Conditioning
- Installation, repair, and maintenance of ducted reverse cycle air conditioning systems
- Replacement of outdated units with efficient and modern models
- Comprehensive planning and zoning considerations for optimal climate control
Split System Air Conditioning
- Installation and maintenance of individual indoor units paired with outdoor compressors
- Precise temperature control for various spaces within your home
Our Commitment
Our core values are:
- Customer Satisfaction: We prioritize exceeding your expectations by providing personalized attention and delivering exceptional results.
- Quality Workmanship: Our skilled team adheres to meticulous standards, using only the highest quality materials and equipment.
- Transparency: We offer clear and upfront pricing without hidden fees or surprises.
- Value for Money: We maintain competitive pricing through efficient operations and bulk purchasing power.
Why Choose Us?
- Access to experienced consultants for tailored and impartial advice.
- Samsung air conditioning solutions known for their exceptional quality, energy efficiency, and reliability.
- Skilled and certified technicians for reliable installations and repairs.
- Comprehensive pre- and after-sales support to guarantee your complete satisfaction.
Get a Free Quote Today!
At Factory Direct Home Air Conditioning, we believe in transparency and open communication. Contact us today to receive a free, no-obligation quote tailored to your unique needs and budget. We look forward to helping you achieve comfortable and efficient climate control in your home.
Installation Experience
The majority of customers had a positive experience with the installation process, praising the professionalism and friendliness of the installers. They were impressed with the quick turnaround time, from quote to installation, with some customers receiving their new systems within a week.
Professionalism and Customer Service
Many customers praised the company's owner, Brian, for his honesty, reliability, and exceptional customer service. They appreciated his willingness to listen to their needs and provide personalized solutions.
Quality of Work
The quality of work was consistently high, with customers impressed by the attention to detail and care taken during the installation process. The installers were commended for their tidiness, leaving the site clean and organized.
Price and Value
Customers were pleased with the competitive pricing and value for money provided by the company. They felt they received a high-quality service at a fair price.
Negative Experience
One customer had a negative experience, citing poor advice given during the initial installation, resulting in uneven heating and cooling in their house. They were also unhappy with the owner's response to their concerns, saying he was rude and unprofessional.
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