Secure Your World with Lock It Up Townsville Pty Ltd
At Lock It Up Townsville Pty Ltd, we pride ourselves on being the go-to locksmiths in Townsville and the surrounding regions. Our team, led by Catherine Williams and Trent Binder, has been providing top-notch locksmithing solutions to the region since 2010. With over 10 years of industry experience, we have built a reputation for delivering exceptional service, competitive prices, and unparalleled expertise.
Our Services
We offer a comprehensive range of locksmithing services to cater to the diverse needs of our clients. Whether you need a simple house key cut, a complete office lock installation, or 24/7 emergency assistance, our team is fully equipped to get the job done. Our services include:
- Master Key Systems: Perfect for large workplaces, our master key systems allow you to control who can access your business, including restricted areas.
- 24 Hr Mobile Locksmith: Our 24-hour mobile locksmith team is always ready to assist you, whether you're in Aitkenvale or the city heart.
- Automotive Locksmith: Locked out of your car? Contact us, and one of our automotive locksmiths will get you back on the road in no time.
- Safes: Keep your precious memories secure in a fireproof safe. We offer a range of makes and models to choose from.
Our Commitment
At Lock It Up Townsville Pty Ltd, we are committed to providing affordable locksmithing solutions to the region. Our team is dedicated to ensuring that your home, office, and vehicle are secure and protected. We strive to deliver exceptional service, exceed our clients' expectations, and build long-lasting relationships.
Our History
In 2014, Trent Binder acquired Lock It Up Townsville Pty Ltd, and in 2017, Trent Binder and Catherine Williams took over full ownership of the business. Since then, we have been keeping Townsville safe with our quick, affordable locksmithing repairs and installations.
Customer Satisfaction
Lock It Up Townsville has received overwhelming positive reviews from its customers. Many customers have praised the business for its exceptional service, professionalism, and friendly staff. They have also commended the business for its affordable options and willingness to go above and beyond to meet customers' needs.
Service Quality
The reviews have highlighted the high level of service quality provided by Lock It Up Townsville. Customers have praised the business for its prompt and efficient service, professional attitude, and ability to find solutions that cater to individual needs. Some customers have also appreciated the business's flexibility and willingness to accommodate last-minute changes.
Communication
Good communication seems to be a key aspect of Lock It Up Townsville's service. Customers have praised the business for its clear and concise communication, both during the booking process and during the service itself. This has helped to build trust and confidence in the business.
Disappointing Experience
Unfortunately, one customer had a disappointing experience with Lock It Up Townsville. Arthur Burchett gave the business a rating of 1 star and expressed frustration with the lack of communication and flexibility. He felt that the business left him waiting for an extended period without providing a clear time frame for the completion of the job.
