Delivering Renewable Energy Solutions That Empower
At GCB Doors and Windows, we are passionate about providing top-quality aluminium sliding doors, windows, and more to our clients. As a family-run business, we understand the importance of building strong relationships with our customers, and we are committed to delivering exceptional service with a smile.
Our Story
Established in 2017, GCB Doors and Windows has evolved into a reputable supplier of aluminium sliding doors, windows, and custom products. Our journey began with a simple goal: to provide high-quality, Australian-made products at competitive prices. Over the years, we have expanded our product range to include a wide variety of sliding doors, windows, and custom products, ensuring that our customers can find exactly what they need.
Why Choose GCB?
There are several reasons why GCB Doors and Windows stands out from the rest. Firstly, we offer a range of services designed to make your experience convenient and hassle-free. Our fast delivery service ensures that you receive your products quickly, and our warehouse pickup option allows you to collect your orders at your convenience. We also offer a competitive pricing policy, ensuring that you get the best value for your money.
In addition to our excellent service, we are also committed to providing the highest quality products. Our products are designed to withstand the harsh Australian climate, and our seven-year warranty gives you peace of mind knowing that your investment is protected.
Our Services
At GCB Doors and Windows, we offer a range of services to cater to your needs. Our extensive product range includes:
- Aluminium Windows: Our aluminium windows are designed to provide optimal ventilation, security, and energy efficiency.
- Sliding Doors: Our sliding doors are perfect for backyards, providing easy access to your outdoor space.
- Custom Products: We offer custom products, including louvre windows, double hung windows, and fixed paned windows.
Our Products
Our standard size doors and windows can be fitted with security screens and/or reveals with ease. Our products are designed to integrate seamlessly with your existing home or building, providing a high-quality finish that meets your needs.
Colours Available
We keep three standard colours of doors and windows in stock, including:
- Standard Colours: We offer a range of standard colours, including silver, white, and anthracite.
- Custom Colours: We also offer a wide range of custom colours, allowing you to match your doors and windows to your unique style.
Contact Us
If you have any questions or require more information about our products or services, please don't hesitate to contact us. Our friendly staff are always happy to assist you, and we are committed to providing exceptional customer service.
Overall Experience
A majority of customers have had a positive experience with GCB Doors and Windows, praising their excellent customer service, competitive pricing, and swift delivery. However, one customer had a disappointing experience with poor communication and a significant price increase.
Communication Issues
One customer, Swedishstyle K, reported having to deal with poor communication, including not being informed of a $100 callout fee for a measure and quote, and waiting weeks for a quote that never came. However, the company promptly offered a refund and rectified the issue.
Customer Service
Several customers praised the exceptional customer service provided by Celine and her team, citing their helpfulness, professionalism, and patience. They were also impressed with the swift resolution of any issues that arose.
Ordering and Delivery
Some customers reported no issues with ordering and receiving their products, with one customer even noting that their door was delivered the next day. However, one customer had a problem with their door having a manufacturing fault, which was promptly addressed by the company.
Pricing and Value
Overall, most customers were satisfied with the pricing offered by GCB Doors and Windows, with some even reporting significant savings. However, one customer felt that the price of their door increased significantly after receiving a quote.
Recommendation
Many customers have recommended GCB Doors and Windows to others, citing their excellent customer service and competitive pricing.
