Protecting Your Investment, One Cleaning at a Time
At A&C Carpet Care, we take pride in being a family-owned business that has been providing top-notch carpet care services to the community for over 34 years. Our commitment to excellence has earned us a reputation as one of the most trusted and reliable carpet care services in the Ipswich area.
Our Story
Established in 1981, A&C Carpet Care has been dedicated to providing the highest quality carpet care services to our customers. With 17 years of experience in pest management, we have expanded our services to include pest management, tile and grout cleaning, leather cleaning, fabric cleaning, and more. Our goal is to provide exceptional service to all our customers, and we strive to build long-lasting relationships with our clients.
Our Services
At A&C Carpet Care, we offer a wide range of services designed to cater to all your carpet care needs. Our services include:
- Carpet Care: We use the latest hot water extraction method to deep clean your carpets, removing dirt, oil, grease, and other soilage. Our eco-friendly cleaning solutions are safe for your family, pets, and the environment.
- Mould Removal: Our expert technicians use advanced equipment and techniques to remove mould and mildew from your carpets, upholstery, and other surfaces.
- Leather Cleaning: We use specialized cleaning solutions and techniques to clean and condition your leather furniture, restoring its natural beauty and extending its lifespan.
- Pest Management: Our pest management services include removal of pests, rodents, and other unwanted creatures from your home or office.
- Tile and Grout Cleaning: We use advanced cleaning solutions and equipment to remove dirt, grime, and stains from your tile and grout surfaces.
- Fabric Cleaning: Our expert technicians use gentle yet effective cleaning solutions to clean and restore your upholstery, curtains, and other fabrics.
Why Choose Us?
At A&C Carpet Care, we pride ourselves on our exceptional customer service, attention to detail, and commitment to excellence. Our team of highly trained technicians uses the latest equipment and eco-friendly cleaning solutions to ensure the best possible results for your carpets and upholstery. We believe in building long-lasting relationships with our clients, and we strive to provide the highest quality service to all our customers.
Services and Quality of Work
A&C Carpet Cleaning has received rave reviews from numerous customers who have used their services to clean carpets, offices, and other textured surfaces. The company's technicians are praised for their professionalism, punctuality, and ability to remove tough stains. Many customers have expressed satisfaction with the quality of their work, citing that they have exceeded their expectations.
Customer Service
A&C Carpet Cleaning's customer service is also a highlight. Customers have praised the company's representatives, including Doug, Tracey, and Brandy, for being friendly, helpful, and knowledgeable. The company's commitment to customer satisfaction is evident in their follow-up calls and messages to ensure that customers are happy with their service.
Price and Value
While some customers have reported being disappointed with the price of the service, many others have praised the company's competitive pricing and lack of hidden fees. Customers appreciate the transparency and value that A&C Carpet Cleaning provides.
Negative Experience
One customer, Bryant Bass, had a negative experience with the company. He felt that the technician did not provide a clear estimate of the service and that the cost was too high. He also felt that the company did not guarantee the results, which made him hesitant to book the service. Additionally, he was disappointed that the technician did not mention the possibility of not being able to guarantee the results during the initial phone call or email follow-up.
Overall Satisfaction
Overall, A&C Carpet Cleaning has received an overwhelmingly positive response from its customers. Customers praise the company's services, customer service, and value for money. However, one customer had a negative experience, which highlights the importance of clear communication and transparency in the sales process.
Be the first to review A & C Carpet Care.
Write a Review
