Professional, Genuine, Reliable
At The Superior Door Company, we are a family-owned business that has been specializing in manufacturing security doors, porch enclosures, window grilles, screen doors, steel security doors, and Crimsafe security products for Melbourne homes since 1977. Our products are manufactured to the highest quality specifications, and we take pride in our exceptional welding and sanding skills.
Our Range
Our product range includes Crimsafe steel doors, classic style security doors, contemporary security doors, period style security doors, custom doors, porch enclosures, window grilles, and Mul-T-Lock security locks for screens and doors. We believe that our team can design and manufacture the perfect door for you, whether you're a residential or commercial customer.
Why Choose Us
Our team at The Superior Door Company is committed to providing the best quality security doors at the most affordable prices. With over 35 years of experience in installing security doors, we have the expertise to provide you with the right advice and unbeatable customer service. We are the locally-based professionals you can rely on to assist you with finding and installing the best security doors and security screens for your Melbourne home or workplace.
Our Process
Our 4-step process makes it easy for you to get the perfect door for your needs. Simply choose your door, locking system, mesh, and color, and we'll take care of the rest. Our team will design and manufacture a custom-made door that meets your specifications and exceeds your expectations.
Quality of Service and Communication
The reviews reflect mixed experiences with the Superior Door Company. While some customers were extremely satisfied with their service, others were left feeling frustrated and disappointed.
Positive Experiences
Author Michael Rogers and Jan Lapinskas both gave the company 5 stars, praising their easy booking process, competitive pricing, and excellent product quality. Ryan and his staff were also commended for their professionalism and courteous service. Sue Austin was thrilled with her experience, praising Ryan's custom design skills and the quality of the installed doors.
Negative Experiences
On the other hand, Author Yuki Nagashima was left feeling terrible after a poor installation experience. The worker installed the doors clumsily, leaving dints and holes in the walls and front door. When the customer tried to get the damage fixed, the company refused and became rude. Shefton, another disappointed customer, faced poor communication and delays, eventually receiving their door 5 weeks late. C. Byrne, although overall satisfied, mentioned that the company's communication and follow-up could be improved.
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