Shine a Light on Your Home
At Heat & Home, we're passionate about providing our customers with the best range of heating and outdoor living solutions. With over 40 years of experience, we've established ourselves as a trusted and reliable retailer, offering expert advice and exceptional customer service.
Our Story
Our journey began with a vision to bring warmth and comfort to Australian homes. Over the years, we've expanded our product range to cater to the evolving needs of our customers. Today, we take pride in offering a vast selection of fireplaces, heaters, barbecues, and outdoor furniture from leading brands. Our team of experts is dedicated to helping you find the perfect products to enhance your indoor and outdoor living spaces.
Our Services
We offer a wide range of services to ensure a seamless shopping experience. Our expert staff is always happy to assist with product selection, installation, and maintenance. We also provide interest-free financing options, allowing you to enjoy your new purchase without the financial burden. What's more, we offer free shipping on orders over $199, ensuring that you can get your new products delivered right to your doorstep.
What We Offer
Our comprehensive range of products includes:
- Gas heaters and fireplaces from leading brands
- Wood heaters and fireplaces for a cozy ambiance
- Electric fireplaces for a modern touch
- Outdoor fireplaces and fire pits for alfresco living
- Barbecues and smokers for the perfect outdoor cooking experience
- Outdoor furniture and accessories to complete your outdoor space
- Ceiling fans for a cool and breezy atmosphere
- Outdoor kitchen modules and built-in barbecues for the ultimate outdoor kitchen
Our Promise
At Heat & Home, we're committed to providing the best prices, expert advice, and exceptional customer service. We're dedicated to helping you create your dream indoor and outdoor living spaces. With our extensive range of products and services, we're confident that you'll find everything you need to make your home a warm and inviting haven.
Exceptional Customer Service
Many customers have had a positive experience with Home Fires The Fan Man, with comments praising the helpful and knowledgeable staff. The team has been praised for their willingness to answer questions, provide advice, and follow up to ensure customer satisfaction.
Product Range and Quality
The selection of products at Home Fires The Fan Man has also been commended, with customers appreciating the range of grilling supplies, Weber products, and fireplaces. The quality of the products has been consistently praised, with customers mentioning the manufacture of Weber and the expertise of the installation team.
Some Issues
However, one customer experienced a negative encounter when trying to resolve a warranty issue with an item that had a problem with insulation. The customer felt that the customer service was rude and lacked helpfulness.
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