"A Joy Forever" - Experience the Jati difference
At Jati, we pride ourselves on being more than just a furniture brand. We're a lifestyle. For over 30 years, we've been dedicated to crafting premium outdoor furniture that's built to withstand the harsh Australian climate, while still exuding timeless style and sophistication. Our journey began with a passion for teak, a durable and versatile wood that has become synonymous with high-quality outdoor furniture. Over time, we've expanded our range to include a diverse selection of materials, including aluminium, recycled plastic, and more. But our commitment to quality, craftsmanship, and customer satisfaction has remained unwavering.
Our Mission
At Jati, we believe that your outdoor space should be a reflection of your unique style and personality. That's why we're dedicated to providing our customers with a wide range of stylish, functional, and durable outdoor furniture solutions. From sleek and modern lounges to classic and elegant dining sets, our collection has something for everyone. Whether you're a busy professional, a family of four, or a retiree looking to upgrade your outdoor space, we're here to help you create the ultimate alfresco experience.
Our Services
At Jati, we're proud to offer a comprehensive range of services designed to make your outdoor furniture shopping experience seamless and enjoyable. From our beautifully appointed showrooms in Melbourne and Sydney, to our fast and efficient shipping and delivery service, we're committed to providing our customers with a hassle-free experience from start to finish. Our knowledgeable and friendly staff are always on hand to answer questions, offer advice, and provide guidance on everything from selecting the perfect piece of furniture to maintaining and caring for your new purchases.
Our Collection
Our collection is a testament to our commitment to quality, style, and functionality. From statement-making outdoor lounges to elegant dining sets, our furniture is designed to bring people together and create lasting memories. We take pride in our attention to detail, using only the finest materials and craftsmanship to ensure that every piece of furniture that leaves our factory is of the highest quality. Whether you're looking to upgrade your patio, pool area, or garden, we have the perfect piece of furniture to complement your unique style and outdoor space.
Exceptional Customer Service
The reviews consistently praise the exceptional customer service provided by Jati Furniture. Staff members, such as Albert, Chantelle, and Roy, are commended for their helpfulness, efficiency, and willingness to go above and beyond to ensure customer satisfaction.
Product Quality
Reviewers are also extremely happy with the quality of Jati Furniture's products, particularly their teak outdoor settings. The durability and aesthetics of the furniture are highlighted, with one reviewer noting that their 10-year-old setting still looks great.
Problem-Solving and Repairs
Several reviewers mention instances where Jati Furniture staff have gone out of their way to resolve issues, such as fixing broken chairs or exchanging incorrect items. The company's commitment to customer satisfaction is evident in its willingness to repair or replace items without hassle or cost.
Overall Experience
The overall experience of dealing with Jati Furniture is described as "superlative", "old-fashioned level service", and "a rare gem". Reviewers are impressed by the company's integrity, care for customers, and attention to detail.
