Your Local Year-Round Pool Cleaning and Maintenance Service Provider
A Legacy of Excellence in Pool and Spa Care
The Pool Shop Group has been a trusted partner in aquatic leisure and maintenance for Kalamunda, Floreat, Ellenbrook, and Mundaring since 2008. With a deep-seated passion for all things pool and spa-related, we strive to provide exceptional customer service, backed by unparalleled expertise and unwavering dedication.
Our Commitment to Excellence
Our unwavering pursuit of excellence has been recognized with nine prestigious awards over the past years. This testament to our vision, exceptional customer service, and commitment to quality has positioned us as a leader in the industry.
Multiple Locations, Comprehensive Services
To better serve our valued customers, The Pool Shop Group has expanded to multiple strategically located sites across the region. Our comprehensive services include:
- Residential and Commercial Pool Service: Regular cleaning and maintenance plans tailored to your unique needs.
- Water Testing & Balancing: Ensure optimal water chemistry for a healthy and sparkling pool.
- Pool Maintenance Training: Empowering you to care for your pool like a pro.
- Pool Troubleshooting: Identifying and resolving any issues to keep your pool functioning efficiently.
- Splash! Shop & Robotic Centre: Repairs and maintenance for all your pool and spa robots.
A Team of Professionals at Your Service
Our team of highly trained professionals is dedicated to providing exceptional care and guidance every step of the way. Led by Courtney Bishop, our visionary CEO, we have a passionate and experienced team who are committed to exceeding your expectations.
Join Us on the Journey to Pool Perfection
The Pool Shop Group is more than just a pool and spa supplier. We are a trusted partner, dedicated to providing an exceptional experience from consultation to completion. Trust us to take your pool and spa experience to new heights of luxury, quality, and satisfaction.
Overview of the Reviews
The overall sentiment of the reviews is overwhelmingly positive, with 8 out of 9 reviewers giving 5-star ratings.
Praise for the Staff
- Reviewers consistently praised the staff for their honesty, lack of sales pressure, and willingness to provide helpful advice and maintenance tips.
- The staff were described as "friendly", "honest", and "excellent" in their interactions with customers.
Quality of Service
- Reviewers were impressed with the prompt and efficient service provided by the company.
- The team was able to quickly diagnose and fix pool issues, and even went above and beyond to help customers with troubleshooting and maintenance.
Personalized Experience
- Several reviewers mentioned the personalized experience they received from the company, including being shown how to perform maintenance tasks and being provided with detailed accounts of the work done.
Standout Employees
- Paul was mentioned specifically by several reviewers as being particularly helpful and knowledgeable.
- Ashleigh, the "Pool Girl", was praised for her excellent service and maintenance tips.
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