Business Details
27 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Services
Established in 1999, Chem-Dry Far North Coast Far North Coast has built a reputation as a trusted provider of professional flooring and upholstery cleaning services across the Northern Rivers region of New South Wales. Owned and operated by John and Teresa Peacock, our business combines the expertise of Chem-Dry Far North Coast Far North Coast's globally recognized Five Star training system with a deep commitment to local service. We specialize in advanced, non-toxic cleaning solutions that prioritize health, safety, and environmental responsibility while delivering exceptional results for residential and commercial clients.Our patented carbonation technology ensures faster drying times and longer-lasting cleanliness, supported by a team of fully trained and insured technicians dedicated to maintaining the highest industry standards. With a focus on transparency, customer education, and lasting relationships, we have earned prestigious accolades including Chem-Dry Far North Coast Far North Coast Franchise of the Year and consistent recognition from local business chambers.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Upholstery Cleaning
Leather Cleaning
Tile & Grout Cleaning
Rug Cleaning
Pet Urine Removal
Water Damage Restoration
Details
- Year established: 1999
Highlights and features
- 25 years of local expertise with Chem-Dry Far North Coast Far North Coast's patented cleaning technology
- Non-toxic solutions safe for children, pets, and allergy sufferers
- 24/7 emergency water damage restoration services available
- 92% repeat business rate from satisfied customers in 2015
- Award-winning franchise with industry-leading stain protection systems
Associations and certifications
- Chem-Dry Five Star Training System
- Master Technicians
What people say
Great results
Happy customers
Experienced technicians
Quick drying
Eco-friendly solutions
Services
Residential Carpet Cleaning
Our residential carpet cleaning service uses patented carbonation technology to deep clean carpets while leaving them dry in 1-2 hours. The non-toxic solution removes dirt and stains without sticky residues, making carpets stay cleaner longer. Ideal for households with children and pets, this service includes optional stain protection treatments that create a barrier against future spills while maintaining fabric breathability.
Commercial Carpet Cleaning
Tailored commercial carpet cleaning solutions for businesses operating 24/7. Our after-hours service ensures minimal disruption while maintaining professional standards. The advanced cleaning system removes high-traffic dirt buildup and sanitizes workspaces, improving indoor air quality. Regular maintenance programs help businesses maintain pristine appearances for customers while extending carpet lifespan through protective treatments applied during each service.
Pet Urine Removal
Specialized pet urine treatment using PURT (Pet Urine Removal Treatment) that breaks down urine crystals at a molecular level. This enzymatic solution eliminates odors permanently rather than masking them, preventing repeat accidents. The process includes deep extraction to remove contaminants from carpet padding and subfloors, addressing both visible stains and hidden bacterial growth that could affect indoor air quality.
Tile & Grout Cleaning
Professional tile and grout restoration using high-pressure cleaning systems that remove embedded dirt and restore surfaces to near-original condition. The process includes manual brushing of grout lines, chemical treatments tailored to tile type, and optional sealing applications that create protective barriers against future staining. Commercial clients benefit from scheduled maintenance programs that maintain hygiene standards in high-traffic areas.
Water Damage Restoration
24/7 emergency water damage restoration service that combines rapid response with industrial extraction equipment. Our technicians perform comprehensive drying of structural materials and contents, implementing mold prevention strategies through controlled dehumidification. The service includes documentation for insurance claims and follows strict safety protocols to ensure contaminated water removal meets Australian health regulations.
People
John Peacock
Owner/Operator
With over 25 years in the service industry, John Peacock brings extensive operational expertise to Chem-Dry Far North Coast Far North Coast. As a certified Master Technician through Chem-Dry Far North Coast Far North Coast's Five Star training system, he prioritizes technical excellence while maintaining personal oversight of service quality. His leadership during major regional disasters has established the business as a trusted emergency response provider.
Teresa Peacock
Owner/Operator
Teresa Peacock co-owns and manages Chem-Dry Far North Coast Far North Coast with a focus on customer relations and operational efficiency. Her industry experience informs the business's client-centric approach, emphasizing transparency and education. Recognized for excellence in home-based business operations, she ensures service delivery aligns with both franchise standards and local community needs.
Questions
Are your cleaning products safe for children and pets?
Yes, all our solutions are non-toxic and child/pet-safe, including The Natural carpet cleaner derived from natural ingredients.
How long does carpet cleaning take?
Using carbonation technology, carpets dry in 1-2 hours compared to 1-2 days with traditional steam cleaning methods.
Do you offer commercial cleaning services?
Yes, we provide after-hours commercial cleaning for offices, hotels, and retail spaces with tailored maintenance programs available.
Can you remove pet urine odors?
Our PURT treatment specifically targets pet urine crystals, eliminating odors permanently rather than just masking them.
What areas do you service?
We cover Northern NSW from Tweed Heads to Evans Head, including Byron Bay, Ballina, and Lismore.
Are you available for emergencies?
Yes, our 24/7 water damage restoration service responds to flood and plumbing emergency situations promptly.
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