Experience the art of perfect window furnishings
Here at Crystal Clear Pool Shop, we're passionate about helping you make the most of your pool or spa. As a family-operated business established in 1979, we've gained over 35 years of experience in providing top-notch pool servicing, repairs, and installation services to our valued customers in New South Wales.
Our Story
With a strong focus on excellent customer service, accurate advice, and a commitment to building long-term relationships, we've built a reputation as one of the most trusted names in the pool servicing industry. Our team of experienced professionals is dedicated to providing personalized support and expert guidance to help you enjoy your pool or spa to the fullest.
Our Services
At Crystal Clear Pool Shop, we understand that maintaining a pool or spa can be a daunting task. That's why we offer a comprehensive range of services designed to take the hassle out of pool ownership. From regular maintenance and cleaning to repairs, installations, and equipment sales, we've got you covered. Our services include:
- Spa servicing, including test and chemical balancing, pump and skimmer basket cleaning, filter and salt cell cleaning, and vacuuming
- Equipment installation, including pumps, filters, chlorinators, and more
- White Crystal service, which includes regular tests, chemical balancing, and equipment maintenance
- Recovery service, designed to get your pool back to crystal clear condition
- Sales of pool and spa cleaning products, accessories, and equipment
Our Commitment to You
We're committed to providing our customers with the best possible experience. That's why we offer competitive pricing, flexible scheduling, and personalized support to ensure you get the most out of your pool or spa. Whether you're a homeowner, property manager, or commercial operator, we're here to help you enjoy your pool or spa without the hassle and stress.
Customer Reviews
Mixed Experiences
The reviews for Crystal Clear Pool Shop are mixed, with some customers expressing satisfaction with their service and others having negative experiences.
One customer, Peter Alderton, had a poor experience with the shop. He had purchased a part for his pool, but it broke twice and the staff member, Leah Wilson, refused to replace it. Alderton felt that her attitude was unhelpful and that the shop was not providing the service he expected. He wrote to the shop to complain, but claims not to have received a satisfactory response.
On the other hand, several customers have had very positive experiences with the shop. They have praised the helpfulness and friendliness of the staff, particularly Jack and Gavin, and have expressed appreciation for their excellent customer service. Some have also commended the shop for its high-quality products and services.
Recommendations
Despite the mixed experiences, several customers have recommended the shop to others. One customer, James Groombridge, even went so far as to say that the shop's service was "awesome" and that he and his family were now "definitely loyal customers".
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