Guaranteed Quality and Service for Over 35 Years
At O'Brien's Plumbing, Air Conditioning, Refrigeration & Electrical, we're a family-owned and operated business that has been serving Wangaratta and North East Victoria for over 30 years. Our team of experienced and fully qualified technicians are dedicated to providing the best service and advice in the region. We specialize in heating and cooling sales, installation, repairs, and servicing, and we're committed to providing our customers with the best possible solutions for their homes and businesses.
Our Services
We offer a wide range of services, including the sale, installation, and repair of heating and cooling systems, as well as plumbing, electrical, and refrigeration services. Our team of experts can help with everything from installing a new heater or air conditioner to fixing a leaky faucet or unclogging a drain. We're available 24/7 for emergency repairs, and we pride ourselves on our prompt and reliable service.
Our Mission
Our mission is to be the number one leading plumbing and refrigeration product and service provider in North East Victoria. We aim to achieve this by being reliable, providing high-end professional service, quality products, and leading industry advice. We're committed to building long-term relationships with our customers and providing them with the best possible solutions for their needs.
Why Choose Us
There are many reasons to choose O'Briens Plumbing, Air Conditioning, Refrigeration & Electrical for your heating, cooling, plumbing, and electrical needs. We're a locally owned and operated business, and we're dedicated to providing our customers with the best possible service and experience. Our team of experts is fully qualified, licensed, and insured, and we're committed to providing our customers with the best possible solutions for their homes and businesses. We're also proud to be a warranty agent for Braemar, Breezair, and Coolair, and we're authorized dealers for Daikin, Jetmaster, and Heat & Glo.
Our Team
Our team of experts is dedicated to providing our customers with the best possible service and experience. Our team includes qualified plumbers, electricians, gas fitters, and refrigeration specialists, as well as a professional and experienced sales and office team. We're committed to building long-term relationships with our customers and providing them with the best possible solutions for their needs.
Positive Experiences
The majority of reviewers have had extremely positive experiences with O'Brien's services. They have praised the company for their professionalism, politeness, and efficiency. Many have remarked on the helpfulness of the staff, particularly Steve O'Brien, who has been described as "old school", polite, punctual, and knowledgeable.
Services and Quality
O'Brien's services have been described as prompt, efficient, and courteous. The company has installed new hot water systems, air conditioning units, and plumbing systems with great results. Reviewers have praised the quality of work, with many commenting on the attention to detail and the ability of the tradesmen to adapt to their needs.
Communication
Reviewers have noted that O'Brien's communication has been excellent, with staff keeping them informed of options and prices throughout the process. The company has also been responsive to their needs, with many reviewers praising the follow-up and flexibility shown by the team.
Value for Money
While some reviewers have noted that O'Brien's services can be expensive, the majority have concluded that the quality of work and the professionalism of the staff justify the cost. Many have praised the company for being "reasonably priced" and have recommended them to others.
Negative Experiences
One reviewer, Emmy Yan, had a negative experience with O'Brien's. She booked a gas top installation, but the plumber did not show up on time and caused minor damage to her kitchen cupboard and front door. She was also charged for two hours of work when the plumber was only on site for one hour.
