Guaranteed Quality and Service for Over 35 Years
At Hearth House South West, we're passionate about creating the perfect climate for your home or business. For years, we've been serving the South West region of Western Australia, providing top-quality heating and cooling systems, air conditioning, fireplaces, and outdoor living solutions. Our team is dedicated to helping you find the right product for your unique needs, ensuring you enjoy pure comfort and energy efficiency all year round.
Our Story
As an independent, family-run business, we're committed to providing exceptional customer service and expert advice. With over 35 brands of heating and cooling systems, our experienced team knows what works for any sized home or business. We're proud to be the exclusive distributor for TREX composite decking, Camp Chef pellet smokers & grills, and Big Green Egg BBQ grills in the South West.
Our Services
We offer a wide range of products and services to help you achieve the perfect climate for your home or business. From wood, gas, and electric heaters to air conditioning systems, evaporative and reverse-cycle cooling, and under-floor heating, we have everything you need to create the ultimate comfort experience. Our outdoor living solutions include composite decking, outdoor fireplaces, grills, and smokers.
Our Commitment
At Hearth House South West, we're committed to sustainability and energy efficiency. We only source products from suppliers who share our values and prioritize environmental responsibility. Our team is always happy to provide you with expert advice on finding the right product for your specific needs and ensuring that it's installed correctly for optimal performance.
Our Team
Our team of experts is passionate about what they do, and it shows in the level of service we provide. From our knowledgeable sales team to our skilled technicians, we're dedicated to helping you achieve the perfect climate for your home or business. Whether you're looking for a new heating or cooling system or need assistance with maintenance or repair, we're here to help.
Get in Touch
If you have any questions or would like to learn more about our products and services, please don't hesitate to contact us. We're always happy to help you achieve the perfect climate for your home or business.
Exceptional Service and Expertise
Reviews of Hearth House in Bunbury have consistently praised the company's exceptional service, expertise, and professionalism. From the initial consultation to installation, customers have been impressed with the team's approach, knowledge, and dedication.testimonial from Clair Mellows, who has purchased a complete new flue, highlights the company's professionalism, smooth process, and valuable advice from Jarrad.
Friendly and Approachable Approach
Several reviewers have appreciated the friendly and approachable attitude of the staff, particularly Miles, who has provided excellent advice, guidance, and customer service. Laz, who purchased a wood heater, notes that Miles and his team took the time to explain various options and didn't rush the process. Similarly, Cara Nash praises Miles' exceptional customer service, arranging for air con parts to be replaced quickly.
Efficient and Reliable Installation
Installers have received high praise for their efficiency, teamwork, and attention to detail. Terence McKay highlights the great job done by the installers on a hot day, leaving the site clean. Jeannette Spragg's review mentions the professional approach of the team, including Lance, who resolved her evap aircon issues.
Excellent Communication and Follow-up
Throughout the process, customers have appreciated the clear communication and follow-up from Hearth House. Susan Theobald notes that the team arrived promptly and did a great job, while Tom Dorian praises the understanding and assistance provided by Shane.
Consistent 5-Star Reviews
Every reviewer has given Hearth House a 5-star rating, demonstrating the company's consistent commitment to excellence. This is reflected in the reviewers' gratitude for the team's professional service, advice, and attention to detail.
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