Transforming outdoor spaces, one driveway at a time.
At Sanctuary Pest Control and Termite Management, we have been providing top-notch pest control and termite management services to homes and businesses in Byron Bay and surrounding areas since 1994. Our team of experts is dedicated to providing effective and eco-friendly solutions to eliminate pests and termites, ensuring the safety and well-being of our clients.
Our Services
We offer a comprehensive range of services, including:
- Termite inspections and treatments
- Pest control and management
- Pre-purchase building and pest inspections
- Commercial pest control and management
- Building and pest inspections for real estate agents and property managers
Our team uses the latest technology and equipment to detect and eliminate pests and termites, ensuring that your home or business is protected from the risks associated with pest infestations.
Our Mission
At Sanctuary Pest Control and Termite Management, our mission is to provide reliable, efficient, and environmentally friendly pest control and termite management services to our clients. We strive to deliver exceptional customer service, while also ensuring the safety and well-being of our clients and their properties.
Our Values
We value:
- Integrity: We are committed to transparency and honesty in all our dealings with clients.
- Excellence: We strive to deliver exceptional service and results to our clients.
- Environmental responsibility: We are committed to using eco-friendly solutions that minimize the impact on the environment.
- Customer satisfaction: We prioritize customer satisfaction and strive to exceed client expectations.
Our Team
Our team of experts is led by a licensed technician with extensive experience in pest control and termite management. Our technicians are fully trained and certified to provide comprehensive services that meet the highest standards of quality and excellence.
Why Choose Us
At Sanctuary Pest Control and Termite Management, we pride ourselves on our expertise, reliability, and commitment to customer satisfaction. We understand the importance of providing effective and eco-friendly solutions to pest control and termite management, and we are dedicated to delivering exceptional service to our clients.
Overall Experience
The overall experience with Sanctuary Pest and Termite Management has been largely positive, with the majority of customers expressing satisfaction with the service provided.
Staff Performance
The staff at Sanctuary Pest and Termite Management, particularly Ross, have been praised for their professionalism, efficiency, and knowledge in their field. They have been described as friendly, helpful, and willing to answer questions and provide advice.
Customer Service
The company has been commended for its excellent customer service, with customers feeling valued and satisfied with the attention they receive. The technicians have been willing to go the extra mile to ensure customer satisfaction, even offering to help with groceries!
Technical Expertise
Sanctuary Pest and Termite Management has been recognized for its technical expertise, with customers feeling confident in the company's ability to diagnose and treat pest and termite issues.
Negative Experience
Unfortunately, one customer expressed disappointment with the company's communication and treatment of tenants since being taken over by Rentakil, feeling that 22 years of trust had been destroyed.
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