Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Pacific Security Group is a Queensland-based security company dedicated to empowering individuals and businesses to eliminate vulnerabilities and create secure environments. Established in 2005, we combine cutting-edge technology with a people-focused approach to deliver tailored security solutions. Our services include CCTV systems, alarm installations, 24/7 monitoring, access control, and security patrols, all backed by a team of licensed professionals.With a Security Class 1 & 2 Firm License and ASIAL membership, we adhere to strict industry standards while prioritizing customer satisfaction. Our award-winning service, recognized with eight consecutive Australian Achievers Awards, reflects our commitment to innovation, reliability, and community safety. We operate with transparency, offering free site inspections and customized solutions designed to provide lasting peace of mind.
Services
Security Cameras
Alarm Systems
24/7 Monitoring
Access Control
Security Patrols
Security Screens
System Maintenance
Home Automation
CCTV Installation
Risk Assessment
Details
- Year established: 2005
Highlights and features
- 17 years of experience protecting Queensland homes and businesses
- 24/7 Back to Base Monitoring with rapid response capabilities
- Award-winning service with eight consecutive Australian Achievers Awards
- ASIAL-certified technicians and licensed security professionals
- Free site inspections and customized security solutions
Associations and certifications
- ASIAL
- Security Class 1 & 2 Firm License
What people say
Award-winning service
Professional installations
Responsive support
Tailored solutions
Reliable systems
Services
Security Cameras
Advanced CCTV solutions with HD recording, night vision, and remote access. Our systems deter crime, provide evidential footage, and integrate with alarms. Features include AI motion detection, solar-powered options, and 2-3 year warranties. Installed by certified technicians for residential and commercial properties.
Alarm Systems
Custom alarm systems with pet-friendly sensors and 24/7 monitoring. Solutions include panic pendants, temperature gauges, and glass break detectors. Systems integrate with CCTV and access control, featuring wireless/hybrid options and compliance with Australian Standards 2201.1.
24/7 Monitoring
Grade A1 monitoring service with live operators and rapid response. Covers burglar, fire, medical, and duress alerts. Includes free alarm reports, mobile integration, and contract options from no-lock-in to 36 months with 12-hour battery backup.
Access Control
Biometric and keycard access systems for residential and commercial properties. Features time-based restrictions, audit trails, and integration with CCTV. Solutions range from simple intercoms to enterprise-level multi-site management with cloud access.
Security Patrols
Scheduled or on-demand security patrols for commercial premises. Services include perimeter checks, incident response, and deterrence. Patrols integrate with alarm systems for rapid deployment and provide detailed post-visit reports.
People
Kylie Butchard
Founder & CEO
With over 17 years in the security industry, Kylie established Pacific Security Group to address gaps in customer care. She leads with a focus on community safety and technological innovation, driving the company's eight consecutive Australian Achievers Awards.
Phil Lead
Lead Technician
Certified security technician with 12 years' experience in system design and installation. Specializes in integrating complex CCTV and access control solutions for commercial clients across Queensland.
Tracy Operations
Operations Coordinator
Manages daily operations and client relations with a focus on service excellence. Ensures seamless coordination between technical teams and customer needs for timely, high-quality installations.
Adam Lead
Lead Technician
Expert in alarm systems and monitoring solutions with ASIAL-certified credentials. Provides technical leadership for both residential and enterprise security projects across regional and metropolitan Queensland.
Sue Sales
Sales Coordinator
Connects clients with tailored security solutions while ensuring clear communication of technical specifications. Focuses on matching customer needs with appropriate technology and service packages.
Questions
What security services does Pacific Security Group offer?
We provide CCTV systems, alarm installations, 24/7 monitoring, access control, security patrols, and system maintenance for residential and commercial clients across Queensland.
Do you offer free site inspections?
Yes, we provide 100% free, no-obligation site inspections to assess your security needs and recommend customized solutions.
Are your technicians licensed and certified?
All technicians hold relevant security licenses and ASIAL certifications, with regular compliance audits ensuring ongoing professional standards.
Can I monitor my security system remotely?
Yes, all systems support remote access via smartphone, tablet, or computer with real-time alerts and live footage capabilities.
Do you provide financing options?
Yes, we offer flexible financing solutions for residential and commercial security system installations to suit various budgets.
What areas do you service?
We operate throughout Queensland with coverage across Brisbane, regional areas, and Australia-wide monitoring capabilities.
Videos
