Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Advanced Security Solutions in Brisbane
Established in 1985, Instant Security Alarms has emerged as one of Australia's leading and most trusted back-to-base security system providers. Our privately owned company operates from strategically located offices in Brisbane, Gold Coast, Toowoomba, and Townsville, enabling us to deliver localized service while maintaining national standards. We specialize in the supply, installation, and monitoring of advanced security solutions for both residential and commercial properties, including monitored burglar alarm systems, access control, CCTV surveillance systems, personal safety devices, and medical emergency alarms. Our state-of-the-art ASIAL Certified Grade A1 monitoring station in Brisbane represents the highest standard of security monitoring in Australia, built in consultation with industry experts to ensure compliance with the latest Australian Standards (AS 2201.2 2022).With over 30 years of experience in the security industry, our team of licensed technicians and certified operators delivers proven electronic security solutions tailored to meet diverse client needs. We pride ourselves on our interactive monitoring services that eliminate the need for technician visits for basic system adjustments, and our commitment to customer service excellence has been recognized through multiple industry awards. Our operations are underpinned by rigorous quality assurance processes, regular audits by peak industry bodies, and a dedication to staying at the forefront of security technology innovation.
Services
Alarm Monitoring
CCTV Systems
Lone Worker Devices
Access Control
Commercial Security
Residential Security
Burglar Alarms
Video Verification
Remote Arming
Security Consultation
Details
- Year established: 1985
Highlights and features
- We have over 30 years of experience in the security industry
- Our company is ASIAL Grade A1 certified to the latest standards
- We provide 24/7 personalized customer support and emergency response
- We offer interactive monitoring services without technician visits
- We won multiple Customer Service Excellence awards since 2022
Associations and certifications
- ASIAL - Grade A1
Services
Alarm Monitoring
Our ASIAL Grade A1 certified monitoring service provides continuous surveillance of commercial and residential properties. Using advanced back-to-base technology, our Brisbane-based control room operators respond immediately to security breaches, offering remote arming/disarming, code changes, and real-time alerts. This service integrates with insurance requirements and includes smartphone app access for system control.
CCTV Systems
We design and install high-definition CCTV systems using premium brands like HIKVision and Dahua. Our solutions include network video recorders, smart phone viewing capabilities, and video management software tailored to commercial needs such as warehouse surveillance, cash area monitoring, and workplace safety compliance. Systems meet Australian Standards 2201.1 requirements.
Lone Worker Protection
The SoloSafe personal emergency device offers 24/7 protection for remote workers through Telstra mobile network connectivity. Features include GPS tracking, two-way communication, emergency dispatch, and discreet duress activation. Backed by our certified monitoring center, this service helps businesses comply with OH&S requirements for lone workers.
Security Installations
We supply and install Class 5 encrypted security systems meeting Australian Standard 2201.1. Our services include risk assessment, customized system design, and integration with access control, refrigeration monitoring, and perimeter security. We use premium equipment from Bosch, Inception, and Inner Range for commercial and residential applications.
Interactive Monitoring
Our interactive service allows remote system management through smartphone apps, eliminating technician callouts for routine adjustments. Features include code changes, parameter adjustments, and real-time status updates. This technology reduces costs while maintaining compliance with insurance industry standards and security regulations.
Questions
Can I switch monitoring providers without changing my existing alarm system?
Yes, you can transfer your alarm monitoring to Instant Security Systems without replacing your existing system. Complete our online application form to make the switch.
What makes your monitoring service different from competitors?
We operate Australia's only ASIAL Grade A1 certified monitoring station with real human operators 24/7, no automated systems, and offer interactive features without technician visits.
Do you offer commercial security solutions for large businesses?
Yes, we serve major Australian chains with customized security systems, including access control integration, 4G/IP monitoring, and perimeter security solutions for businesses of all sizes.
Are your security installations compliant with Australian standards?
All our installations meet Australian Standard 2201.1 requirements, performed by licensed technicians with documentation provided for insurance and compliance purposes.
What emergency response capabilities do you provide?
Our 24/7 monitoring center provides immediate response to activations, including emergency services dispatch, GPS tracking for lone workers, and real-time communication during security breaches.
Do you offer residential security solutions?
Yes, we provide complete home security systems including monitored alarms, CCTV, and personal safety devices tailored to residential properties of all sizes.
