Experience the best of tiles, backed by over 95 years of excellence
Our Story
For over 95 years, Crosby Tiles has been the go-to destination for Perth residents seeking the finest tiles in Western Australia. With a rich history dating back to 1922, we have established ourselves as the most experienced and trusted tile supplier in the region. Our commitment to quality, service, and value has enabled us to build a reputation that is unparalleled in the industry.
Our Expertise
At Crosby Tiles, we pride ourselves on having the widest range of top-quality products, sourced from the world's leading tile manufacturers. Our buying power allows us to offer competitive prices, giving our customers unparalleled value for their money. Our extensive range of tiles includes floor tiles, wall tiles, and bathroom tiles, catering to various styles, designs, and budgets.
Exceptional Service
Our experienced and friendly staff, comprising interior decorators, ceramic tilers, and sales representatives, are dedicated to providing personalized attention and expert advice to ensure that our customers make the best choices. With an average of 10 years' experience, our staff are equipped to handle even the most complex tile-related queries. Over 90% of our business is generated from repeat customers or referrals, a testament to our outstanding service.
Our Locations
We have three metropolitan showrooms located in Osborne Park, Myaree, and Malaga, making it convenient for customers to visit us and explore our vast range of tiles. Our warehouses are located at Malaga, where customers can pick up their purchases. With our extensive network of agents across Western Australia, we cover almost every country town, ensuring that our services are accessible to a vast majority of customers.
Employment Opportunities
As a growing organization, we are always on the lookout for talented and dedicated individuals to join our team. We offer a range of roles, including showroom sales, warehouse staff, office staff, and sales representatives. We believe in promoting from within and providing a supportive environment that fosters growth and advancement.
Staff and Service
The staff at Crosby Tiles received widespread praise for their exceptional service, with many customers commenting on their patience, knowledge, and friendliness. Several staff members were singled out for their excellent service, including Terena, Katie, Antoni, Kellie, Victoria, Claire, Jo, Hollie, Janet, and Kelly. Customers appreciated the staff's willingness to help with tile selections and their ability to offer valuable advice and guidance.
Showroom and Products
The showroom at Crosby Tiles was described as modern, clean, and well-organized, with a huge variety of contemporary tile designs to choose from. Customers were impressed with the comfortable leather seating and neat tile displays.
Areas for Improvement
Some customers experienced delays and long wait times, which led to frustration and a negative experience. There were also comments about the store being understaffed and the website being outdated and slow to load. One customer felt that the sales consultant was unenthusiastic and unhelpful, which soured their experience.
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