Business Details
18 Years
experience
Emergency
services
Your Trusted Pool Service Experts on the Gold Coast
Platinum Pool Care has been delivering professional pool services on the Gold Coast since 2008. Our team of certified technicians combines decades of industry experience with cutting-edge technology to ensure seamless service delivery, from initial consultation to post-service follow-up. We pride ourselves on using quality brands with comprehensive warranty support, backed by state-of-the-art scheduling systems and a commitment to customer satisfaction.As an independent, locally owned business, we prioritize rapid response times and transparent communication, ensuring clients are informed about service timelines and chemical usage. Our processes are optimized to maintain pool health and equipment longevity while offering flexible pricing options tailored to residential and commercial needs.
Services
Pool Cleaning
Pool Maintenance
Pool Repairs
Equipment Installation
Commercial Pool Services
Green Pool Clean-Up
Leak Detection
Equipment Repairs
Pool Inspections
Saltwater Pool Services
Details
- Year established: 2008
Highlights and features
- Certified technicians with over 25 years of combined industry experience
- State-of-the-art scheduling and GPS tracking systems for efficient service
- Backed by quality brands with comprehensive warranty support
- Locally owned and operated since 2008
- Rapid response times with 7 service vehicles covering the Gold Coast
What people say
Clean and tidy job
Helpful and punctual
Great job
No surprises with the bill
Professional and efficient
Services
Pool Cleaning
Our pool cleaning services cover saltwater, freshwater, and mineral pools across the Gold Coast. We offer casual or regular schedules including weekly, fortnightly, and 4-weekly options. Our technicians use advanced equipment to ensure water balance, debris removal, and chemical optimization, maintaining safe and inviting pools for residential and commercial clients.
Pool Repairs
We specialize in onsite and workshop pool equipment repairs, including pumps, chlorinators, filters, and heaters. Our licensed technicians carry common spare parts for immediate fixes, while complex issues are handled in our electrical repair workshop. We service warranty and insurance claims for major brands like Davey, Pentair, and AstralPool.
Commercial Pool Services
Tailored solutions for commercial pools including hotels, resorts, and strata properties. Our services include weekly testing, equipment audits, emergency breakdown repairs, and compliance with council regulations. With rapid response vehicles and experienced technicians, we minimize downtime for commercial clients across the Gold Coast.
Leak Detection
Our leak detection services use advanced techniques to identify and repair pool leaks efficiently. We conduct preliminary tests to isolate issues before dispatching qualified technicians. This service prevents damage to surrounding equipment and structures, ensuring long-term pool integrity for residential and commercial properties.
Equipment Installation
We supply and install all major pool equipment brands, including energy-efficient pumps, robotic cleaners, and salt chlorinators. Our technicians ensure proper setup and integration with existing systems, offering warranties and after-sales support for residential and commercial installations.
People
Jade
Owner Operator
With over 25 years in the pool industry, Jade has led Platinum Pool Care since its founding in 2008. Passionate about pool excellence, he ensures every service maintains the company's reputation for professionalism and reliability.
Questions
What areas do you service?
We cover all Gold Coast suburbs from Coolangatta to Coomera, including Burleigh Heads, Surfers Paradise, and Robina.
Do you offer emergency repairs?
Yes, we provide rapid response for pool equipment emergencies during operating hours.
Are your technicians certified?
All our technicians are certified in pool cleaning techniques and safety standards.
What payment methods do you accept?
Payment details are discussed at the time of service booking. Contact us for specifics.
Do you service commercial pools?
Yes, we specialize in commercial pool maintenance, including weekly testing and compliance audits.
Can you repair premium pool equipment?
We repair premium systems like Enviroswim, MagnaPool, and energy-efficient pumps from major brands.
