Your Trusted Pool & Spa Partners
Pure Aqua Pool Care is a family-owned and operated business based on the Gold Coast. We're passionate about helping you keep your pool or spa clean, healthy, and enjoyable all year round.
What We Do
We offer a comprehensive range of products and services to cater to all your pool and spa needs. This includes:
Product Sales
- High-quality pool and spa supplies, equipment, and accessories
- Extensive range of chemicals and sanitation solutions
- Expert advice on pool care and maintenance
Professional Services
- Regular Pool & Spa Servicing: Weekly, fortnightly, and monthly options available, starting from $65 + chemicals.
- Pool & Spa Repairs & Installations: From faulty pumps and filters to malfunctioning chlorinators and heating systems, our experienced technicians can handle all your repair needs.
- Green & Brown Pool Recovery: Specialized programs starting from $350 to restore your pool to its pristine glory.
- Chemical & Equipment Balancing: Ensuring optimal water balance and equipment efficiency.
- Robo & Suction Cleaning: Keeping your pool or spa floor spotless.
Customer Focused Approach
Our team is dedicated to providing exceptional customer service. We believe in:
- Honesty: We provide upfront information and pricing.
- Transparency: We openly discuss your pool's needs and recommend solutions.
- Accessibility: We offer flexible scheduling and affordable service options.
- Expertise: Our team boasts extensive knowledge and experience in pool and spa care.
Experience the Pure Aqua Difference
When you choose Pure Aqua Pool Care, you get more than just products and services. You gain:
- Reliable and professional service
- Quality products from trusted brands
- Knowledgeable and friendly staff
- Customised solutions tailored to your needs
Get in touch today and discover the ultimate peace of mind for your pool or spa!
Overall Experience
Pure Aqua Pool Care has been praised for their exceptional service, expertise, and customer care. Many reviewers have reported positive experiences with Karlie, Nathan, and the team, citing their knowledge, helpfulness, and commitment to providing honest and sensible solutions to pool maintenance issues.
Service and Expertise
Reviews highlight the team's expertise in pool maintenance, with several reviewers praising their advice and guidance on pool care. Nathan, in particular, has been commended for his willingness to help with major work and provide thorough explanations of pool equipment.
Reliability and Honesty
Customers appreciate Pure Aqua's reliability and honesty, with several reviewers mentioning that the team always shows up on time and provides accurate diagnoses of pool issues. The company's commitment to providing solutions rather than trying to sell unnecessary products has earned them a reputation for trustworthiness.
Some Disappointments
Unfortunately, not all reviews have been positive. Peter Nastrom was dissatisfied with the shop's Saturday hours, arriving at 1:10 pm to find it closed. Matt D. Frizbee's experience deteriorated after the technician left the company, leading to several negative experiences with the new technicians.
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