Business Details
22 Years
experience
Emergency
services
Professional Air Conditioning & Electrical Services Townsville
Polar Industries was founded in 2004 with a single vehicle and a commitment to quality service. Over two decades, we've grown into one of Townsville's most reputable providers of air-conditioning and electrical solutions. Our directors, Daniel Condon and Ben Hyde, bring combined expertise spanning 45 years across both industries. As a certified Daikin Club Dealer and approved service agent for Clipsal and Beacon Lighting, we maintain rigorous technical standards. Our team of 30+ professionals includes three dedicated supervisors ensuring quality control across all projects. We've trained nearly 50 apprentices, reflecting our commitment to industry development.Servicing residential, commercial, and industrial clients throughout North Queensland, we handle projects from small repairs to large-scale installations. Our integrated approach covers design consultation, installation, and comprehensive after-sales support. With a fleet of 15 vehicles and 24/7 emergency response capability, we deliver timely, cost-effective solutions without compromising safety or quality. Our 4.9-star Google reviews validate our reputation for reliability, technical excellence, and exceptional customer service.
Services
Air Conditioning Installation
Electrical Services
Smoke Alarm Installation
Facility Maintenance
Split Systems
Multi Split Systems
Ducted Systems
VRV Multi Systems
Commercial Servicing
Industrial Installations
Details
- Year established: 2004
Highlights and features
- 20+ years serving Townsville with 4.9-star Google reviews
- Fully qualified refrigeration mechanics and licensed electricians
- End-to-end service from design to after-sales support
- Three dedicated quality control supervisors
- Emergency repairs available 24/7
Associations and certifications
- Daikin Club Dealer
- Clipsal Electrical
- Beacon Lighting
What people say
Polite and friendly
Efficient and professional
Prompt scheduling
Quality workmanship
Outstanding job
Services
Air Conditioning Installation
We provide comprehensive air conditioning installation for residential, commercial, and industrial properties across North Queensland. Our qualified technicians handle all system types including split systems, ducted units, and VRV multi-systems. With 20+ years of local climate expertise, we design energy-efficient solutions tailored to property layout and usage requirements while ensuring full compliance with Australian standards.
Electrical Services
Our licensed electricians deliver complete electrical services for homes, businesses, and industrial facilities. From safety switch installations to full switchboard upgrades, we ensure compliance with Queensland regulations. We specialise in new home installations, commercial fit-outs, and industrial electrical systems while maintaining strict safety protocols and quality control standards.
Smoke Alarm Services
We provide smoke alarm installation, testing, and maintenance services meeting Queensland's strict fire safety regulations. Our electricians install interconnected photoelectric systems, perform compliance testing, and offer maintenance plans for residential and commercial properties. All work complies with current legislation including requirements for rental properties and multi-residential developments.
Facility Maintenance
Our maintenance programs cover electrical and HVAC systems for commercial and industrial facilities across Townsville. Services include safety switch testing, lighting maintenance, air conditioning servicing, and compliance reporting. We offer flexible scheduling with detailed documentation to help property managers maintain operational efficiency while meeting regulatory requirements for schools, warehouses, and office complexes.
Air Conditioning Servicing
Regular servicing extends system lifespan while improving efficiency and air quality. Our technicians perform filter cleaning, refrigerant checks, and component testing for all major AC types. We offer seasonal maintenance plans with reminders, specialising in commercial and industrial systems. Preventative maintenance reduces breakdown risks while maintaining manufacturer warranties for both residential and business clients.
People
Daniel Condon
Director
Founder of Polar Industries since 2004 with 20+ years' experience in air-conditioning and electrical industries. Leads technical operations and strategic growth while maintaining hands-on involvement in major projects.
Ben Hyde
Director
Joined Polar Industries in 2010 and became director in 2015. Brings 15+ years' industry experience with focus on commercial operations and quality control systems across electrical and HVAC services.
Questions
Do you service both residential and commercial clients?
Yes, we provide air-conditioning and electrical services for residential, commercial, and industrial clients across North Queensland.
Are you available for emergency repairs?
Yes, we offer 24/7 emergency repair services for urgent air-conditioning and electrical issues.
What areas do you service?
We operate throughout Townsville and surrounding suburbs, plus regional projects across North Queensland.
Are your technicians qualified?
All our air-conditioning technicians are qualified refrigeration mechanics and our electricians hold current licenses.
Do you offer maintenance plans?
Yes, we provide scheduled maintenance programs for both residential and commercial air-conditioning and electrical systems.
Are you a certified Daikin dealer?
Yes, we are Townsville's preferred Daikin dealer and have achieved Club Daikin status.
