Cool in Summer. Warm in Winter.
At MTM Aluminium Windows & Doors, we take pride in being the builders and homeowners' choice for high-quality aluminium windows and doors in Melbourne. With over 40 years of experience in the industry, we have built a reputation for exceptional quality and service to the home building industry.
Our Product Range
Our product range includes a wide variety of aluminium windows and doors, such as Awning Windows, Sliding Windows, French Doors, Sliding Doors, Sliding Stacker Doors, Bi-Fold Doors, and more. We cater to various building requirements, providing a comprehensive solution for our customers.
Why Choose Us?
We are chosen by many builders and buyers due to our durable products and excellent services. Our products are designed and tested in accordance with Government Codes, ensuring maximum reliability and performance. We regularly check and monitor the quality of our products to ensure that they meet the requirements of our customers and authorities.
Quality and Performance
Our aluminium windows and doors have been designed and tested to meet or exceed energy efficiency standards. We offer high-performance aluminium windows that can achieve improvements in heat gain and heat loss through windows by 60%. Our products are known for their durability and ease of maintenance, making them a popular choice among builders and homeowners.
Maintenance and Servicing
We understand the importance of proper maintenance and servicing of our products. We recommend gentle cleaning with a soft damp cloth and mild soap or detergent to maintain the longevity of our aluminium windows and doors. Our installation guidelines adhere to Australian Standard 2047 - 1999 Section 7, ensuring that our products are installed correctly.
Our Commitment
At MTM Aluminium Windows & Doors, we are committed to providing exceptional quality and service to the home building industry. We strive to continuously improve our products and services to meet the evolving needs of our customers.
Company Performance
The reviews provide an overview of the company's performance in terms of service, product quality, and customer satisfaction. Overall, the majority of reviews are extremely positive, with customers praising the company's prompt service, excellent staff, and high-quality products.
Customer Satisfaction
Customers have expressed satisfaction with the company's ability to provide excellent service and quality products. Many reviewers have mentioned specific instances where the company has gone above and beyond to meet their needs, such as Peter's excellent communication and installation skills. The company's prompt delivery and helpful staff have also been highlighted as major positives.
Disappointments and Complaints
However, not all reviews are glowing. Some customers have expressed frustration and disappointment with the company's service. The main complaints raised include long wait times, poor communication, and unhelpful staff. One reviewer even reported having a negative experience with a company-branded truck, which almost caused an accident.
Areas for Improvement
Based on the reviews, the company seems to be doing well in terms of product quality and customer service. However, there are areas for improvement, including communication and timeliness. The company needs to ensure that it can provide timely updates to customers and manage expectations better.
Conclusion
Overall, the reviews suggest that the company has a strong reputation for providing excellent service and quality products. While some customers have experienced poor communication and delays, the majority of reviews are extremely positive. The company should continue to focus on providing excellent customer service and quality products to maintain its high reputation.
Be the first to review Mtm Aluminium Windows.
Write a Review
