Transform Your Space, Transform Your Life
At Living Design Furniture, we are passionate about providing high-quality, stylish, and affordable furniture to our customers. Our mission is to make a lasting impression on our customers by delivering exceptional products and outstanding customer service.
Our Services
We offer a wide range of services, including:
Home Furnishing: Our home furnishing services include a vast selection of furniture pieces, from sofas to beds, dining tables to coffee tables, and everything in between. We cater to all tastes and styles, from modern to traditional, to ensure that our customers find the perfect piece for their home.
Interior Design: Our interior design services are designed to help our customers create their dream home. Our team of experts will guide you through the process, from selecting the perfect furniture to choosing the right colors and textures to create a harmonious and functional living space.
Online Shopping: We understand that sometimes it's not possible to visit our physical stores. That's why we offer an online shopping experience that allows customers to browse and purchase our products from the comfort of their own homes. Our website is easy to navigate, and our customer service team is always available to assist with any queries or concerns.
Delivery and Assembly: We understand that delivering and assembling furniture can be a daunting task. That's why we offer a delivery and assembly service, where our team of experts will deliver and assemble your furniture, so you can enjoy your new pieces stress-free.
Furniture Customization: At Living Design Furniture, we believe that every home is unique. That's why we offer customization services, allowing our customers to tailor our products to their individual needs and tastes. Whether it's a specific fabric, color, or design, we'll work with you to create a truly bespoke piece of furniture that reflects your personal style.
About Our Team
Our team is made up of passionate and dedicated individuals who share a love for design, quality, and customer service. With years of experience in the industry, our team has built a reputation for providing exceptional products and unparalleled customer service. We take pride in our attention to detail, ensuring that every customer leaves our stores or website feeling satisfied and happy.
Our History
Living Design Furniture has been in operation for years, with a rich history of providing exceptional products and service to our customers. From our humble beginnings as a small furniture store to our current status as a leading furniture retailer, we've stayed true to our core values of quality, customer service, and innovation.
High-quality Products and Good Customer Service
Some customers have reported being very happy with the quality of the products they received, citing well-made furniture with good designs. They also mentioned having no problems with the service, with staff being knowledgeable, honest, and helpful.
Poor Customer Service and Quality Issues
However, many customers have reported having a terrible experience with the store, citing poor customer service, rude staff, and low-quality products. Some have reported being insulted, yelled at, and even threatened by the owners. There have also been issues with defective products, with customers being refused refunds or exchanges.
Delivery and Assembly
Some customers have reported having a good experience with delivery and assembly, with staff being helpful and efficient. However, others have reported issues with communication and follow-up.
Language Barriers
Some customers have reported difficulties communicating with staff due to language barriers, with some staff members only speaking Chinese.
Policies and Refunds
Some customers have reported issues with the store's refund and exchange policies, with some being told that they would lose their deposit if they attempted to return a product. Others have reported being refused refunds or exchanges despite having defective products.
