Transforming your home, transforming your life
At Argent, we take pride in being a leader in the bathroom, kitchen, and laundry industry, providing high-quality products and innovative solutions to homeowners, builders, and designers. With a rich history spanning over six decades, we have established ourselves as a trusted brand, synonymous with excellence and style.
Our Products and Services
Our extensive range of products includes bathroom fixtures, kitchen appliances, laundry solutions, and smart living products, all designed to enhance the functionality and aesthetics of your home. From luxurious basins and toilets to stylish kitchen mixers and smart accessories, we offer a vast array of products to cater to diverse tastes and needs.
In addition to our products, we also provide a range of services, including technical support, spare parts, and installation guidance, to ensure that our customers have a seamless experience. Our team of experts is always available to assist with any queries or concerns, providing unparalleled customer support.
Our Vision
At Argent, we are committed to delivering exceptional quality, innovative designs, and outstanding customer service. We strive to create products that not only meet but exceed our customers' expectations, providing them with a luxurious and comfortable living experience. Our vision is to be the premier choice for bathroom, kitchen, and laundry solutions, and we are dedicated to achieving this goal through our unwavering commitment to excellence.
Our Brands
We proudly represent some of the world's most renowned brands, including Villeroy & Boch, Bette, Hansa, and Aqualogic, among others. Our strategic partnerships with these brands enable us to offer an unparalleled range of products, ensuring that our customers have access to the best the industry has to offer.
Our Expertise
With decades of experience in the industry, we have developed a deep understanding of our customers' needs and preferences. Our team of experts is well-versed in the latest trends, technologies, and designs, allowing us to provide expert guidance and support to our customers. Whether you're a homeowner, builder, or designer, we have the knowledge and expertise to help you bring your vision to life.
Our Commitment
At Argent, we are dedicated to delivering exceptional products, services, and experiences that exceed our customers' expectations. We are committed to building long-term relationships, and our customer-centric approach has earned us a reputation as a trusted and reliable partner in the industry.
Customer Service Experience
The customer service experience with Argent Australia was a mixed bag. Some customers praised the prompt and detailed help they received, with Frances and the team going above and beyond to solve issues. On the other hand, some customers had terrible experiences with rude and unhelpful customer service.
Product Quality and Issues
Some customers experienced issues with Argent products, such as towel rails falling off the wall, ceramic basin wastes with inadequate drainage gaps, and sharp shower joints damaging plastic shower hoses. These issues were not resolved satisfactorily by Argent, with some customers being told that the problem was with their bathroom rather than the product.
Warranty and After-Sales Service
Several customers had issues with warranty claims and after-sales service. Some were told that their warranty claims were invalid, while others experienced long delays in getting replacement parts. Some customers were also unhappy with the quality of replacement parts, with one customer stating that the new cartridge was still not arrived 8 days after ordering.
Positive Experiences
On the other hand, some customers were extremely happy with their Argent products, praising their superior quality and excellent after-sales service. Some customers have used Argent products for years without any issues and have been impressed with the hassle-free warranty service.
Be the first to review Argent Australia.
Write a Review
