Transforming Spaces, Enhancing Lives
Qld Utility Locating is a family-owned and operated business based in Brisbane, offering a comprehensive range of underground utility locating, leak detection, and drain cleaning services. Our team consists of trade-qualified plumbers, making us uniquely equipped to handle any job with professionalism, efficiency, and a deep understanding of the underlying issues. We take pride in our work and strive to maintain constant communication with our clients, ensuring that their needs are met to the highest standards.
Our Services
As experts in our field, Qld Utility Locating offers a wide range of services designed to cater to the needs of residential, commercial, and industrial clients. These services include:
- Underground Service Locating: We are skilled in locating underground services, such as power, cable, phone, water, stormwater, gas, sewer, and drain lines, enabling property owners and developers to avoid damaging these utilities during excavation projects. We provide CCTV camera footage and comprehensive reporting for your peace of mind.
- Leak Detection:Our advanced acoustic water leak detection equipment allows us to quickly locate leaks, pinpoint the source of the issue, and recommend the best course of action for repair.
- Blocked Drains: We specialise in clearing blocked drains using chemical-free, high-pressure water jet rodding techniques that effectively remove grease, debris, and other obstructions.
- Drain Cleaning and Maintenance: Regular drain cleaning and maintenance are crucial for preventing costly blockages and maintaining the longevity of your plumbing system. We offer comprehensive drain cleaning solutions tailored to your needs.
- Storm Damage Repairs: Following seasonal Queensland flood rains, Qld Utility Locating can promptly locate damaged drains and underground services, facilitating prompt repairs and restoring infrastructure integrity, thus minimising the inconvenience and potential damage.
- Emergency Services: We offer a 24-hour emergency after-hours service to cater to the needs of building and body corporate managers with strict deadlines. Our team guarantees to be on-site the same day you contact us.
Why Choose Qld Utility Locating?
- Trade-Qualified Plumbers: Our team comprises fully qualified plumbers, allowing us to offer unparalleled insights into the underlying issues and recommend the most appropriate solutions.
- Dial Before You Dig Certified Locator: Qld Utility Locating is a Dial Before You Dig certified locator, undergoing rigorous assessment that includes both theoretical and practical elements. We maintain up-to-date expertise and adhere to industry standards, guaranteeing safe, competent, and comprehensive locating techniques.
- Tailored Solutions: We understand that each project is unique, which is why we offer customised, cost-effective, and efficient solutions tailored to your specific needs.
- Customer Satisfaction: We pride ourselves on our commitment to customer satisfaction, maintaining constant communication with our clients and ensuring that their expectations are surpassed.
- Emergency Services: We offer a 24-hour emergency after-hours service with rapid response times, catering to the needs of building and body corporate managers.
Contact us today to learn more about our services or request a quote. Let Qld Utility Locating address your underground service locating, leak detection, and blocked drain needs.
Lack of Professionalism and Poor Communication
Some companies are known for their shady business practices, and Queensland Utility Locating seems to be one of them. Several reviewers have reported issues with non-payment of invoices, lack of communication, and a general lack of professionalism. Daniel was owed $1,301.5 for two months of driver service, but the company failed to pay. Donna Korte was promised a detailed report for $572, but instead received a basic Google Map screenshot with hand-drawn lines. To make matters worse, the company's owner, Maurice Martinez, was evasive and uncooperative when asked for clarification.
Quality of Service and Reliability
On the other hand, some reviewers have had positive experiences with Queensland Utility Locating. Tiernan Fitzsimon praised Maurice's punctuality, efficiency, and accuracy in providing a report. Shannon Tek was impressed with the quick and hassle-free service, which even accommodated a car parked over the sewer inspection point. Stephen Nicholls gave the company a glowing review for their friendly and professional service, which saved him money and mess by using a jet-rod device to fix a stubborn plumbing problem.
Customer Service Issues
Other reviewers have expressed frustration with the company's customer service. Felipe Borja was harassed for payment after the job was done, with the owner demanding immediate payment without prior warning. This lack of respect for clients' time and financial security is unacceptable.
