Dive into Excellence: Trust Us with Your Pool Care
Who We Are
JC Pool Services is your local specialist in swimming pool equipment and servicing, proudly serving the Brisbane and surrounding areas for over 16 years. We are a fully registered and QBSA licensed company, dedicated to providing exceptional customer service and quality workmanship to both residential and commercial clients.
Our Expertise
Our experienced technicians are trained to handle all aspects of pool maintenance, repairs, and installations. We offer a comprehensive range of services, including:
Pool Servicing & Maintenance
- Regular pool cleaning and chlorination
- Green pool recovery
- Pool equipment repair and maintenance
- Pool automation troubleshooting and repair
- Holiday and vacation pool care
Commercial Services
- Comprehensive pool audits and inspections
- Consulting on filtration upgrades and optimization
- Pool chemical management and automation
- Repair and replacement of pool heating systems
- Comprehensive pool safety audits
Advanced Services
- Robotic pool cleaner repair and maintenance
- Commercial water treatment controller installation and training
- Saltwater chlorination system installation and maintenance
- Supply of bulk swimming pool chemicals
Our Values
At JC Pool Services, we are committed to:
- Professionalism: We provide courteous and efficient service, ensuring clear communication and transparent pricing.
- Quality: We use only high-quality parts and materials to guarantee your satisfaction.
- Integrity: We are honest and transparent in our dealings with clients.
- Customer Focus: We are dedicated to exceeding your expectations and building lasting relationships.
Why Choose JC Pool Services?
- Experienced and certified technicians
- Three convenient locations in Brisbane
- Comprehensive range of services
- Dedicated customer support
- Responsive and reliable service
Contact Us Today
For all your swimming pool needs, look no further than JC Pool Services. Contact us today to schedule a consultation and let us help you enjoy the ultimate pool experience!
Poor Service and Quality
Many reviewers have expressed their disappointment with the service and products offered by JC Pools. Several customers have reported being overcharged for services that were not completed, with some even claiming that the business was unwilling to fulfill their requests. Reviewers have also mentioned that the staff is argumentative, rude, and unprofessional, making it a poor business to deal with.
Inconsistent Quality
Some customers have reported mixed experiences with JC Pools, with some finding the service and quality to be acceptable, while others have had negative experiences. One reviewer praised the business for providing accurate advice and great family service, while another reviewer was unhappy with the quality of the work done.
Communication Issues
Communication was a major issue for many reviewers, with some stating that JC Pools failed to respond to emails and phone calls in a timely manner. One reviewer even mentioned that the business did not seem to care about responding to customers.
Few Positive Reviews
While there are some positive reviews, they are outweighed by the negative ones. Reviewers have praised the business for its friendly and knowledgeable staff, with one reviewer even mentioning that the business went above and beyond to help them with their pool issues.
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