Creating the perfect ambiance, one light at a time.
At QuickAir, we pride ourselves on being one of the largest and most reputable service providers in Australia when it comes to all your air conditioning and heating needs. For years, we have strived to provide the best possible service to our customers, and it's this commitment to excellence that has allowed us to build a strong and dedicated team of technicians who are experts in their field.
Our Story
Our journey began with a simple goal - to provide exceptional service to our customers and to be the go-to provider for all their heating and cooling needs. Over the years, we have expanded our services to cater to both residential and commercial clients, and have grown to become a trusted name in the industry. Our team of technicians are fully qualified, insured, and licensed to work on all types of heating and cooling units, including ducted reverse cycle systems, split systems, hydronic heating, evaporative air conditioners, gas heaters, and more.
What We Do
At QuickAir, we offer a range of services designed to cater to all your heating and cooling needs. Whether you're experiencing a breakdown or looking for preventive maintenance, we're here to help. Our services include:
- Service & Preventative Maintenance: Regular maintenance is essential to ensure your heating and cooling units are running efficiently and effectively. Our technicians will inspect, clean, and lubricate your units to prevent breakdowns and extend their lifespan.
- Breakdown & Repair: If your unit breaks down, we're here to help. Our technicians are equipped to diagnose and repair faults quickly and efficiently.
- Assessment: We'll assess your unit's performance and provide a detailed report outlining any issues and recommend the necessary repairs.
- Installation: Our team of installers are experienced in installing new heating and cooling units, ensuring that your system is installed correctly and efficiently.
- Insurance Report: We provide detailed insurance reports to help you make an insurance claim in the event of a breakdown.
- Extensive Cleaning: Our cleaning service ensures your units are free from dust, dirt, and other debris, which can affect their performance.
- Relocation & Decommissioning: We understand that relocating or decommissioning a heating and cooling unit can be stressful. Our technicians will guide you through the process and take care of all aspects, from decommissioning the old unit to reinstalling or installing a new one.
- Carbon Monoxide Testing: Our technicians will test for carbon monoxide levels to ensure your unit is safe to use and identify any potential hazards.
Why Choose Us
At QuickAir, we believe in providing exceptional service, transparency, and convenience. We're committed to making your experience with us seamless and stress-free. Our services are designed to cater to all your heating and cooling needs, and we're proud to offer interest-free finance options to help you get the best service possible.
Get in Touch
Call us today on 1300 730 896 to book an appointment or find out more about our services. At QuickAir, we're committed to providing exceptional service and look forward to assisting you with all your air conditioning and heating needs.
Poor Customer Service and Unacceptable Practices
The provided reviews showcase a pattern of poor customer service, lack of professionalism, and unacceptable practices from Quick Air. Many customers have reported experiencing terrible experiences with the company, including delayed or unsuccessful services, poor communication, and unscrupulous business practices.
Initial Issues and Poor Communication
Several customers have reported that the company failed to show up on time or at all, despite initial promises. When issues arise, customers are left feeling frustrated and helpless due to poor communication and unresponsive customer service.
Quotations and Charges
Some customers have reported receiving exaggerated or false quotes, leading to charges that are not justified. Another reviewer's experience highlights the company's reluctance to provide refunds when the work undertaken is not as extensive as initially quoted.
Lack of Transparency and Honesty
A significant portion of the reviews raise concerns about Quick Air's honesty and transparency. Reviewers have reported being misled or lied to about the scope of work, the costs involved, and the timeline for completion. Some have also experienced delayed or denied service requests, despite repeated follow-ups.
No Regulation or Accountability
The reviewers' experiences suggest that Quick Air operates without effective regulation or accountability. This lack of oversight has allowed the company to repeatedly fail to deliver on its promises and has left customers feeling powerless and exploited.
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