DGB Refrigeration Pty Ltd has proudly served the Melbourne community for over 15 years. We're a team of experienced and dedicated professionals dedicated to providing honest, affordable, and efficient heating and air conditioning services.
Our Vision
Our vision is to be the trusted partner you can rely on for all your climate control needs. We empower our customers to optimize comfort, efficiency, and safety in their homes through reliable services and personalized solutions.
Our Services
We offer a comprehensive range of services to keep your heating and cooling systems in optimal condition. Whether you require:
- Breakdown and repairs: Addressing issues with your existing equipment
- Preventative maintenance and servicing: Ensuring optimal performance and efficiency
- Quotes and installations: Tailored to your specific needs and budget
- Extensive cleaning: Restoring your equipment to its original efficiency
- Carbon monoxide testing: Ensuring safety in your home
- Gas safety checks: Peace of mind for your family's security
Our Expertise
With extensive experience and ongoing training, our technicians are equipped to handle all major brands and models of heating and cooling systems. We stay up-to-date with the latest advancements in technology and industry practices to offer efficient and reliable solutions.
Customer Focused Approach
At DGB Refrigeration, we prioritize communication and transparency. We take the time to understand your specific needs and concerns, offering clear explanations of issues, repair options, and estimated costs. Your satisfaction is our top priority, and we always aim to deliver exceptional customer service.
Areas We Serve
Our skilled technicians are available throughout Melbourne, covering a wide range of suburbs in the greater metropolitan area and beyond.
We are dedicated to providing reliable, efficient, and personalized climate control solutions that keep you comfortable and save you money. Get in touch with us today and experience the DGB Refrigeration difference!
Overall Reviews
The reviews are mixed, with a significant number of negative comments, but also some positive ones. The majority of reviewers seem to be unhappy with the company's service, citing issues with professionalism, reliability, and punctuality.
Negative Reviews
Several reviewers have had poor experiences with the company. One reviewer has called the business a "Deplorable Fraud And Scam Overseas Migrants Swindler" and another has labeled them as "Rude Condescending Overseas Rogue Misleading Very Greedy Person". Several reviewers have also mentioned issues with the company's reliability and punctuality, with one reviewer stating that they were not on time for a scheduled appointment and another pointing out that the company has overbooked. One reviewer has even called them out for being a scam, stating that they trapped them with a high call-out fee and then failed to fix the issue.
Positive Reviews
On the other hand, some reviewers have had positive experiences with the company. Two reviewers have given the company a perfect 5-star rating, praising them for their excellent repair work, excellent service, professionalism, and fair pricing. One reviewer has also mentioned that the technician was able to fix a problem that had been plaguing them for 10 years, at half the price of previous repair attempts.
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