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At Richmond Air Solutions, we pride ourselves on being the trusted name in air conditioning in Adelaide. With over 20 years of experience in the industry, our team, led by Michael Richmond, is dedicated to providing exceptional air conditioning services to homes and businesses in Adelaide.
Our Mission
Our mission is to provide personalized air conditioning solutions that meet the unique needs of each customer. We understand that every home and business is different, and we take the time to listen to our customers' requirements, identify the best air solution, and undertake the installation personally. Our goal is to provide a tailored service that is both cost-effective and suitable for every property, regardless of size.
Our Services
We specialize in reverse cycle wall split air conditioning systems and whole home ducted air conditioning. Our services include:
- Supply and installation of air conditioning units from reputable brands such as Mitsubishi, Samsung, Carrier, and Polyaire
- Personalized air conditioning solutions tailored to meet the unique needs of each customer
- Free, no-obligation quotations provided within 24 hours
- Competitive pricing and guaranteed customer satisfaction
- Professional installation services carried out by experienced technicians
- Maintenance and repair services to ensure the longevity of your air conditioning system
What Makes Us Unique
At Richmond Air Solutions, we pride ourselves on our 20 years of experience in the industry, our personalized service, and our commitment to providing exceptional air conditioning solutions. We understand the importance of punctuality, which is why we provide quotes within 24 hours. Our experts will work one-on-one with you to ensure that the air conditioning solution you select is the perfect fit for your home or business.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, competitive prices, and personalized advice. Read what they have to say about us on our testimonials page.
Company Reputation
The reviews highlight a clear divide in customer experiences with Richmond Air, with some customers expressing extreme dissatisfaction and others praising the company's services.
Installation Quality and Standards
Some customers have reported poor installation quality, claiming that the company does not follow manufacturers' recommendations nor adhere to Australian Standards installation benchmarks. This has led to issues with safety and working access.
Customer Service
There are mixed reviews regarding customer service. While one customer praised Michael's responsiveness and willingness to help, others reported being ignored or dismissed when attempting to address issues with their installations.
Warranty and Support
Some customers have experienced difficulties in getting warranty claims addressed, with one customer claiming that Richmond Air refused to fix or replace a faulty controller.
Overall Experience
Two customers had extremely negative experiences, citing poor installation quality, lack of customer support, and unmet warranty claims. On the other hand, one customer had a positive experience, praising the company's services and customer care.
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