Direct Shutters has been proudly serving Adelaide for over 25 years, offering high-quality, custom-made roller shutters, security doors, and security window grilles. As a family-owned and operated business, we take pride in our local craftsmanship and dedication to providing exceptional service.
Our Expertise
We specialize in:
Roller Shutters
- Enhancing security for homes and businesses.
- Providing protection from storm damage and extreme weather.
- Enhancing thermal insulation for energy efficiency.
- Reducing energy costs.
- Protecting furniture, curtains, and carpets from UV rays.
Security Doors
- Boosting home security with robust materials and sturdy construction.
- Featuring secure locking mechanisms for peace of mind.
Security Window Grilles
- Custom-designed to complement your home's style.
- Crafted from high-quality materials for optimal strength and durability.
- Effective deterrent to potential intruders.
Our Commitment
At Direct Shutters, we are committed to:
- Quality: We manufacture all our products in-house, ensuring precise attention to detail and adherence to your specifications.
- Integrity: We employ skilled and experienced installers who provide exceptional workmanship.
- Value: We offer competitive pricing and unbeatable value, allowing you to invest in quality products without breaking the bank.
- Customer Care: We prioritize excellent customer service, offering personalized attention and responsive support throughout the entire process.
Why Choose Direct Shutters?
- Local Expertise: As a local business, we understand the unique needs of Adelaide homeowners and businesses.
- Direct Manufacture: We eliminate the need for intermediaries, ensuring competitive pricing and personalized attention.
- Exceptional Service: Our team is dedicated to providing a seamless and stress-free experience from consultation to installation.
Customer Experience
The overall customer experience at Direct Shutters varies greatly depending on who you interact with. Some customers have reported receiving rude and aggressive treatment from sales staff, while others have had a positive experience with polite and professional installers.
Quality of Service
The quality of service also varies, with some customers being satisfied with the prompt and efficient installation process, while others have reported issues with the installation and a lack of willingness to fix problems.
Product Quality
The product quality, on the other hand, seems to be consistent. Most customers who have reviewed the company have been happy with the quality of the shutters, with many praising their appearance and performance.
Summarized Reviews
One reviewer had a terrible experience with a rude and unhelpful salesperson, while another reviewer had a bad experience with a salesperson who was aggressive and uncooperative. Several reviewers, however, had a positive experience with the installation process and the quality of the shutters.
