Empowering Safety and Security for a Better Tomorrow
At Q-See Australia, we're passionate about providing innovative security solutions that empower individuals and businesses to take control of their safety and security. With our cutting-edge technology and user-friendly products, we aim to give you true peace of mind, so you can focus on living your life to the fullest.
Our Story
As a leading distributor of Q-See International products, we're committed to delivering high-quality security solutions that exceed our customers' expectations. Our team of experts is dedicated to providing exceptional support and service, ensuring that our customers receive the best possible experience.
Our Mission
Our mission is to provide innovative, user-friendly, and effective security solutions that enhance the lifestyles of our customers. We believe that safety is a right for all, and we're committed to supporting families and business owners in achieving true peace of mind.
Our Products and Services
We offer a wide range of innovative security products and solutions, including IP cameras, NVRs, and DIY kits. Our products are designed to provide high-quality video surveillance, advanced motion detection, and intelligent video analytics. Our portfolio includes:
- IP cameras with advanced features such as facial recognition, people counting, and perimeter protection
- NVRs with artificial intelligence, deep learning, and intelligent video analytics
- DIY kits for easy installation and setup
- Advanced video management software for efficient surveillance and monitoring
Our Commitment to Quality and Innovation
We're committed to providing high-quality products and services that meet the highest standards of excellence. We constantly evolve alongside the ever-changing connected technology landscape, ensuring that our customers receive the latest innovations and advancements in security solutions.
Implementation and Installation
The implementation team at Perisale was praised for their brilliance and ability to complete difficult installations without complaining. However, some customers experienced issues with the installation process, specifically with the picture becoming blurred and remote viewing not being possible.
Customer Service
The customer service at Perisale received mixed reviews. Some customers were extremely satisfied with the after-sales service, stating that it was invaluable and that the team was great to work with. However, others experienced poor service, with issues going unresolved for months and a lack of communication from the company.
Warranty and Repairs
There were complaints about the warranty and repair process at Perisale. One customer reported that their QSEE NVR broke while in warranty, but despite posting it back for repair, they did not receive a resolution for over three months.
Quality of Products
The quality of Perisale's products was praised by many customers, with several reviewers stating that they were happy with the quality, price, and customer service before and after purchase.
Communication
Some customers appreciated the follow-up calls and communication from Perisale, while others felt that the company did not follow through on their promises, including a sales call that was not resolved.
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