Stop paying rent and start building your dream home today!
Who we are and what we do
The New Home Company is a team of passionate professionals driven by a single purpose: to empower people to escape the rent trap and build their own dream homes. We understand the anxieties and challenges associated with such a significant step, which is why we're dedicated to providing comprehensive support and guidance through every step of the process.
Our Mission
Our mission is to:
- Democratize homeownership: We believe that owning a home shouldn't be a privilege, it should be a reality for everyone.
- Empower our clients: We guide them through every step, from finding the right land and designing their homes, to financing and legal considerations.
- Make the process stress-free: We take the burden of navigating complex processes and paperwork, allowing our clients to focus on their dreams.
Our Values
- Integrity: We operate with honesty, transparency, and accountability in all our dealings.
- Client-centricity: We prioritize client needs, understanding their aspirations and anxieties to offer tailored solutions.
- Collaboration: We work alongside clients, experts, and communities to ensure a seamless and successful building process.
- Innovation: We constantly seek new ways to improve our processes and services, ensuring our clients have the best possible experience.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our clients:
1. Home Design
- Collaborative design process to create a home that reflects your unique needs and aspirations.
- Access to experienced architects and designers with expertise in various styles and budgets.
2. House & Land Packages
- Variety of pre-designed packages to choose from, tailored to different lifestyles and budgets.
- Option to customize your package with additional features and upgrades.
3. Finance Solutions
- Comprehensive finance assessment and personalized loan options to suit your financial situation.
- Flexible repayment plans and competitive interest rates.
4. Guiding Support
- Experienced sales and construction teams to provide constant guidance and support throughout the entire process.
- Regular updates, clear communication, and prompt response to any questions or concerns.
Contact us today to schedule a free in-home consultation and discover how The New Home Company can help you achieve the dream of homeownership.
Quality of Service
The New Home Company has received both positive and negative reviews from its customers. While some customers have praised the company's professionalism and customer service, others have reported poor communication and lack of transparency.
Communication Breakdowns
Several customers have mentioned communication breakdowns, with one customer stating that their representative was not provided with a method to contact the director. Another customer reported difficulties in getting timely updates on the progress of their project. However, other customers have praised the company's communication, with one customer stating that they were kept up to date with regular text messages, emails, and photos.
Quality of Construction
Some customers have praised the quality of the company's construction, with one customer stating that their house was built to their expectations and was completed promptly. However, one customer reported some minor defects and issues with the finishing touches.
Customer Support
The company's customer support has also been mixed, with some customers reporting prompt attention to issues and others experiencing delays or difficulties in getting their concerns addressed. One customer reported a small hiccup with the installation of blinds, which was rectified promptly.
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