Business Details
22 Years
experience
Emergency
services
Your Trusted HVAC Partner in Melbourne
Established in Melbourne and expanding nationally, NCG Air Conditioning has grown from a specialist air conditioning provider to a leading HVAC and mechanical services company with over two decades of industry experience. Our team of 30+ qualified professionals delivers end-to-end solutions including advice, design, supply, installation, maintenance, and repairs for residential, commercial, and industrial clients. Backed by relevant accreditations and licences, we prioritise safety, efficiency, and customer satisfaction, offering a 5-year installation warranty for residential projects.Our commitment to staff training ensures technical expertise across all services, while our 1,000m warehouse and showrooms in Bulleen and Oakleigh guarantee rapid response times and product availability. With 10,000+ successfully completed projects, we combine advanced technology with preventative maintenance programs to optimise system longevity and energy efficiency for clients ranging from homeowners to large-scale commercial facilities.
Services
Residential Air Conditioning
Commercial HVAC Systems
Preventative Maintenance
Emergency Repairs
System Installation
Details
- Year established: 2004
Highlights and features
- 20+ years of HVAC industry experience with expanding national reach
- 5-year installation warranty for residential air conditioning systems
- 30+ qualified professionals across sales, engineering, and technical roles
- Comprehensive service coverage from advice to post-installation maintenance
- 1,000m warehouse ensures rapid parts availability and project timelines
What people say
Very professional technicians
On time job completion
No hidden additional costs
High quality workmanship
Competent and courteous staff
Services
Residential Air Conditioning
NCG Air Conditioning designs and installs tailored HVAC systems for residential properties including villas, apartments, and townhouses. Our services cover system selection, supply, and professional installation with a 5-year warranty on eligible projects. We specialise in single-split, multi-split, and ducted refrigerated systems, ensuring optimal indoor climate control while maintaining energy efficiency. Our technicians provide ongoing maintenance to preserve system performance and extend equipment lifespan.
Commercial HVAC Systems
We deliver comprehensive HVAC solutions for commercial premises ranging from small retail spaces to large industrial facilities. Services include system design, supply, installation, and maintenance of ceiling cassettes, VRF systems, and ducted gas heating. Our engineers optimise thermal efficiency and air filtration for workplaces, schools, and manufacturing sites while ensuring compliance with safety regulations. Preventative maintenance contracts minimise operational disruptions for business clients.
Preventative Maintenance
Our scheduled maintenance programs enhance HVAC system longevity and efficiency through regular inspections and cleaning. Technicians check refrigerant levels, electrical components, and drainage systems while cleaning evaporators and filters. Available as monthly, quarterly, or annual packages, these services reduce energy consumption, prevent breakdowns, and maintain indoor air quality. Emergency repair options complement planned maintenance schedules for uninterrupted operation.
Emergency Repairs
NCG provides urgent HVAC repair services for system failures with rapid response times across Melbourne. Our 24/7 support team addresses issues like refrigerant leaks, electrical faults, and mechanical failures. Qualified technicians use diagnostic tools to identify and resolve problems efficiently, minimising downtime for residential and commercial clients. Emergency service includes same-day assessments and priority part replacements from our warehouse stock.
System Installation
We offer complete HVAC installation services for new constructions and system replacements. Our process includes site assessment, system design, and professional fitting of residential and commercial units. Certified electricians and plumbers ensure safe, code-compliant installations with manufacturer warranty validation. The 5-year installation warranty covers eligible residential projects, demonstrating our confidence in workmanship quality and system durability.
Questions
What HVAC services does NCG offer?
We provide residential and commercial air conditioning installation, maintenance, repairs, and 24/7 emergency services. Additional offerings include system design, equipment supply, and preventative maintenance contracts.
Do you provide installation warranties?
Yes, eligible residential clients receive a 5-year installation warranty in addition to manufacturer equipment warranties, covering workmanship and system performance under normal operating conditions.
How often should AC systems be serviced?
Residential systems require maintenance every 3-12 months depending on usage. Commercial systems benefit from quarterly inspections. Our technicians recommend tailored service schedules during initial consultations.
Are emergency repairs available after hours?
Our 24/7 emergency service responds to urgent HVAC issues outside regular business hours, including weekends and public holidays, with rapid diagnosis and repair solutions.
What areas do you service?
Based in Melbourne, we serve residential and commercial clients across Victoria with expanding coverage to other Australian states through strategic partnerships and regional offices.
How to choose a reliable AC company?
Verify valid Australian business licences, check accreditation status, confirm experience in similar projects, and ensure they offer comprehensive warranties covering both equipment and installation workmanship.
