Moving homes or offices the Fair & Square way - with a smile!
At NCG Air, we pride ourselves on being the go-to experts in air conditioning solutions for residential and commercial properties in Melbourne and beyond. With over 20 years of experience in the HVAC industry, our team of experts has grown from humble beginnings to become one of the most trusted and established air conditioning companies in Melbourne.
Our Mission
Our mission is to provide hassle-free, high-quality air conditioning solutions that meet the unique needs of our clients. We strive to deliver exceptional service, innovative designs, and cutting-edge technology to ensure that our clients enjoy the utmost comfort and efficiency in their cooling and heating systems.
Our Team
Our team of experts is comprised of highly trained and licensed professionals who are dedicated to solving your air conditioning needs. From our experienced technicians to our friendly customer service team, we pride ourselves on our dedication to providing exceptional service and support to our clients.
Qualification
We hold relevant licenses and certifications from authorized authorities, ensuring that our clients receive the highest standard of service and expertise.
Testimonials
Don't just take our word for it! Our clients rave about our exceptional service, professionalism, and expertise. Read what our satisfied clients have to say about their experiences with NCG Air.
Our Services
We offer a comprehensive range of air conditioning solutions for residential and commercial properties, including:
- Residential Air Conditioning: From advice to design, supply, installation, repair, and maintenance, we provide a hassle-free one-stop service for homeowners and property managers.
- Commercial Air Conditioning: We provide innovative designs, supply, installation, and maintenance services for commercial premises of all shapes and sizes.
- Maintenance and Repairs: Our preventative approach to air conditioner maintenance ensures that your system runs at its highest efficiency, minimizing breakdowns and reducing energy costs.
Projects and Promotions
Stay up-to-date with our latest projects, promotions, and special offers. From time to time, we offer exclusive deals and discounts on our services and products. Be sure to check our website regularly for the latest updates.
Quality of Service
The reviews praise NCG Air Conditioning for their excellent services, prompt delivery, installation, and competitive pricing. Installation teams are commended for their efficiency, professionalism, and ability to work on public holidays to meet deadlines. Customers appreciate the coordinated efforts of the NCG team, including actual employees doing the installation and specialist electricians handling electrical components.
Customer Service
Reviews highlight the excellent customer service provided by NCG staff, particularly Alice, Kingsley, and Pauline. Customers appreciate prompt responses to their queries, helpful advice, and easy communication. The team's professionalism and friendly demeanor are also praised.
Installation
Installations are commended for being done in a timely and professional manner. Technicians are praised for their attention to detail, efficiency, and ability to work in challenging conditions. Customers appreciate the minimal disruption caused by the installation process.
Additional Notes
Some customers mention that the company is easily contacted and deals with any issues promptly. One reviewer mentions that they had to wait a month for a quote, which led to a 4-star review, but this seems to be an isolated incident.
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